Tour Leader / Program director / Guide

Grand Circle Corporation; Netherlands; On-site; EUR 35,000 - 41,000; Full time

Benefits offered by this job

Growth opportunities

Competitive compensation

Training program

Flexible scheduling

Life changing experiences

Job summary

Grand Circle Corporation is seeking a Tour Leader/Guide for its most popular river cruises in the Rhein- Main–Danube area. You will lead groups of elderly American travelers, deliver talks on history and culture, and coordinate with local guides and vendors across Germany, Netherlands, Belgium, Austria and Switzerland.

You’ll handle emergencies with regional office support and arrange medical help when required.

Qualifications

• Enthusiasm for region's people, culture and history.
• Local to the regions visited or strong connections.
• Willingness to discuss topics with guests.
• Ability to learn and adapt.
• Knowledge of history and culture of area.
• Comfort with mature travelers.
• Experience leading groups is a plus.

Responsibilities

• Lead groups of elderly travelers along the Rhein–Main–Danube itinerary.
• Provide informative talks on ports, culture and highlights.
• Coordinate with local guides, transport and vendors.
• Handle emergencies with regional office support.
• Arrange medical personnel when needed.

Skills

Fluent English

Germanic languages

Leadership

Interpersonal skills

Travel experience

Flexible/adaptable

Excel basics

Tools

Excel

Job description

Grand Circle Corporation is in business to change the lives of our travelers, employees and communities in which we work and travel. We’re the largest U.S. direct marketer of international travel, adventure and discovery for North Americans aged 50-plus and have served over 1 million travelers since 1958. We seek candidates for the following position:

TOUR LEADER/GUIDE

For our most popular river cruises in Rhein- Main – Danube area

We are looking for a motivated and flexible person that is open to growth and feedback, that will welcome a chance to be challenged and thrive in the company that set the standard for river cruising and land tours.

WHAT WILL YOU BE RESPONSIBLE FOR?

• Your main responsibility is to lead a group of elderly American travelers through countries in the Rhein – Main- Danube area according to the given itinerary. On your way you will provide informative talks on the history, culture and highlights of the ports, cities and countries we visit.
• Regions: Germany, Netherlands, Belgium, Austria, Switzerland
• You will conduct guided tours, discovery walks and accompany travelers to “off the beaten track” locations.
• Part of your daily routine will be confirming transportation/activities, working with local guides/vendors and dealing with emergency situations (with the help of our regional office)
• Arranging for medical personnel for the travelers, in case of emergency, and helping them with all further issues

WHAT SKILLS AND EXPERIENCE SHOULD YOU HAVE?

• Enthusiasm and passion for the people, country, culture and traditions of the region
• Be a local of the regions we travel to or have very strong connections to them
• Ability to share life experiences and a willingness to discuss controversial topics with guests
• Ability to learn, try new things and go outside of your comfort zone
• Good overview and knowledge of the history and culture of your area
• Ability to relate well to a mature American traveler
• A strong and engaging leader who is flexible, creative, independent and highly organized
• Fluent English + other Germanic languages are preferred (itinerary-related)
• Basic knowledge of Excel to submit end of trip reports and paperwork.
• Prior ship and bus tour experience an advantage but not essential

WHAT WE OFFER:

• Exciting and varied job with an opportunity for further professional growth and development
• Industry-competitive compensation – stable minimum of €3400/ 15-day river cruise OR land tour plus an added incentive/bonus for achieving success
• Comprehensive classroom and field training to the highest standards of Customer Service in the industry (river or bus training with compensated costs)
• Consistent and flexible scheduling of trips based on your availability and performance (season from March – December)
• Rewarding environment with an opportunity to express your opinions and be creative
• Life changing experiences - both for you and the travelers

If you match the position, please send us your CV and motivation letter to:

[e-mail]

Let us know about your travel experience and guiding group in the region and why you think you will be an excellent Program Director. Only successful applicants will be contacted for a group interview.