THE BUTCHER - Shift Leader

theentouragegroup; Amsterdam; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

In-house training

Staff discounts 25% across THE ENTOUR/

Paid moving day

Free lifestyle coaching

Job summary

THE ENTOURAGE GROUP is seeking an ambitious Team Leader/Assistant Manager for its THE BUTCHER Nine Streets venues in Amsterdam. You will drive daily restaurant operations, lead the team, and support the General Manager to deliver exceptional guest experiences.

You will oversee service standards, kitchen involvement, scheduling, and training while maintaining hygiene and safety. The role emphasizes leadership, communication, and a passion for hospitality in a bustling urban setting.

Qualifications

• 1+ year professional experience in a similar leadership role.
• Fluent spoken and written English.
• Strong management and leadership ability.
• Experience in kitchen operations.
• Hospitality passion and guest-focused service.
• HACCP and SVH diplomas are a plus.
• Organized and effective communicator with hands-on leadership.

Responsibilities

• Oversee daily restaurant operations and assist GM.
• Lead team members, supervisors, and ensure smooth service.
• Build guest relationships and resolve complaints effectively.
• Supervise service quality, hygiene, and safety standards.
• Manage scheduling and training as needed.
• Suggest cost-control measures to maximize profitability.
• Conduct briefings and participate in management meetings.

Skills

Management skills

English communication

Organized

People leadership

Problem solving

Education

HACCP certificate

SVH mentor diplomas

Job description

For THE BUTCHER Nine Streets we are looking for an ambitious Team leader.We are seeking an Assistant Manager, who will be dedicated and wants to be a part of a team that will shake things up. The assistant manager will be responsible for the daily operation of the restaurants, which are located at The Nine Streets!

Since 2012, THE BUTCHER has been shaking up Amsterdam by serving the best bloody burgers in town. You can find our amazing venues on the popular locations: THE BUTCHER Social Club, THE BUTCHER Albert Cuyp, THE BUTCHER West, THE BUTCHER Smashed It and the food truck THE BUTCHER on Wheels.

Profile

As the Shift Leader you will oversee THE BUTCHER, to ensure a positive and smooth operation. You will lead our team members, supervisors and help the General Manager with the operations.

Responsibilities

• Builds relationships with the restaurant guests and provide customer support by resolving their complaints efficiently and effectively
• To be part of daily operations and work the grill.
• Supervises and directs the prompt, efficient, and courteous service to all guests
• Maintain high standards of quality, hygiene, health and safety for all employees and guests
• Implements cost control procedures in order to maximize profitability
• Handling scheduling
• Conducts training when needed
• Conducts daily briefings and participates in other meetings as needed to obtain optimal results
• Keeps aware of trends, systems, practices, and equipment related to the hospitality industry
• Performs related duties and special projects as needed
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it

Requirements

• Minimum 1 year professional experience in the desired position
• Fluent speaking and writing in English
• Strong management skills
• Experience in the kitchen
• Passionate about hospitality
• HACCP food hygiene certificate and SVH mentor diplomas are a plus
• Organized, an excellent communicator, hands‑on manager
• Strong influence, interpersonal, communication, problem solving and creative solution generation skills
• Ability to quickly integrate into a team and be recognized as a leader
• Able to delegate effectively with a sense of professionalism

Benefits

• In house training
• Annual in- house experience within the Sircle Collection hotels
• Hotel Staff discounts within the Sircle Collection hotels
• 25% staff discount throughout THE ENTOURAGE GROUP restaurants
• 10% retail discount at XBANK
• Collective Discount at Business Fitness Netherlands
• Free bootcamp every Monday evening
• Refer a friend bonus
• Paid moving day
• Free lifestyle coaching

THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo 'Hospitality Entrepreneur of 2015', THE ENTOURAGE GROUP's story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER Social Club, SHIRKHAN, MR PORTER STEAKHOUSE, THE DUCHESS.