THE BUTCHER - Shift Leader

THE ENTOURAGE GROUP; Amsterdam; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

In-house training

Hotel Staff discounts

25% staff discount

10% retail discount

Collective Discount at Business Fitness

Free bootcamp

Refer a friend bonus

Paid moving day

Free lifestyle coaching

Job summary

Join THE ENTOURAGE GROUP as an Assistant Manager for THE BUTCHER in Amsterdam! You will ensure efficient daily operations in a vibrant environment while leading team members and enhancing guest experiences.

Ideal candidates have a minimum of one year in a similar role, strong management abilities, and a passion for hospitality. Enjoy benefits like staff discounts and in-house training!

Qualifications

• Minimum 1 year of professional experience in the desired position.
• Fluent in speaking and writing in English.
• Experience in the kitchen.

Responsibilities

• Oversee restaurant operations and lead team members.
• Build relationships with guests and resolve complaints.
• Ensure compliance with sanitation and safety regulations.
• Conduct training and daily briefings.

Skills

Management skills

Customer support

Team leadership

Problem solving

Communication

Organizational skills

Interpersonal skills

Education

HACCP food hygiene certificate

SVH mentor diploma

Job description

For THE BUTCHER Nine Streets we are looking for an ambitious Team leader.We are seeking an Assistant Manager, who will be dedicated and wants to be a part of a team that will shake things up. The assistant manager will be responsible for the daily operation of the restaurants, which are located at The Nine Streets!

Since 2012, THE BUTCHER has been shaking up Amsterdam by serving the best bloody burgers in town. You can find our amazing venues on the popular locations: THE BUTCHER Social Club, THE BUTCHER Albert Cuyp, THE BUTCHER West, THE BUTCHER Smashed It and the food truck THE BUTCHER on Wheels.

Profile

As the Shift Leader you will oversee THE BUTCHER, to ensure a positive and smooth operation. You will lead our team members, supervisors and help the General Manager with the operations.

Responsibilities

• Builds relationships with the restaurant guests and provide customer support by resolving their complaints efficiently and effectively
• To be part of daily operations and work the grill.
• Supervises and directs the prompt, efficient, and courteous service to all guests
• Maintain high standards of quality, hygiene, health and safety for all employees and guests
• Implements cost control procedures in order to maximize profitability
• Handling scheduling
• Conducts training when needed
• Conducts daily briefings and participates in other meetings as needed to obtain optimal results
• Keeps aware of trends, systems, practices, and equipment related to the hospitality industry
• Performs related duties and special projects as needed
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it

Requirements

• Minimum 1 year professional experience in the desired position
• Fluent speaking and writing in English
• Strong management skills
• Experience in the kitchen
• Passionate about hospitality
• HACCP food hygiene certificate and SVH mentor diplomas are a plus
• Organized, an excellent communicator, hands‑on manager
• Strong influence, interpersonal, communication, problem solving and creative solution generation skills
• Ability to quickly integrate into a team and be recognized as a leader
• Able to delegate effectively with a sense of professionalism

Benefits

• In-house training
• Annual in-house experience within the Sircle Collection hotels
• Hotel Staff discounts within the Sircle Collection hotels
• 25% staff discount throughout THE ENTOURAGE GROUP restaurants
• 10% retail discount at XBANK
• Collective Discount at Business Fitness Netherlands
• Free bootcamp every Monday evening
• Refer a friend bonus
• Paid moving day
• Free lifestyle coaching