Operations Manager - Casual Dining

THE ENTOURAGE GROUP; Amsterdam; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Employee hotel rate (35%)

Family & Friends rate (25%)

Restaurant discount (25%)

Collective Health Insurance

Business Fitness Nederland

Job summary

A leading hospitality group in Amsterdam seeks an Operations Manager to oversee daily operations across multiple locations in the Netherlands. The ideal candidate will have proven experience in fast casual restaurants and strong leadership skills. This role involves ensuring compliance with health regulations, improving food quality, and managing staff training. Benefits include hotel and restaurant discounts, collective health insurance, and various engaging activities.

Qualifications

• Proven experience as an Operations Manager or similar role in fast casual / quick-service restaurants.
• Ability to thrive in a fast-paced, high-pressure environment.

Responsibilities

• Oversee daily operations across multiple locations in The Netherlands.
• Monitor and improve food quality and customer experience.
• Ensure compliance with health, safety, and hygiene regulations.
• Drive operational efficiencies and manage inventory.

Skills

Leadership skills

Team management

Food safety knowledge

Problem-solving skills

Organizational skills

Communication skills

Ability to work in high-pressure environments

Fluent English

Job description

We’re not just flipping burgers—we’re redefining fast casual dining in Amsterdam. As we continue to grow, we're looking for a passionate Operations Manager to lead our daily operations, ensuring every guest leaves happy and every location runs smoothly.

What you’ll do

• Oversee daily operations across multiple locations in The Netherlands
• Hire, train, and develop supervisors and staff
• Monitor and improve food quality, speed of service, and customer experience
• Ensure compliance with health, safety, and hygiene regulations
• Drive operational efficiencies, cost control, and waste reduction
• Manage inventory and vendor relationships
• Analyze KPIs (e.g., revenue, labor cost, customer feedback)
• Lead expansion initiatives and support the opening of new locations
• Report directly to company leadership and contribute to strategic planning

What you’ll bring

• Proven experience as an Operations Manager or similar role in fast casual / quick-service restaurants
• Strong leadership and team management skills
• Excellent knowledge of food safety and service standards
• Hands‑on problem‑solving abilities
• Ability to thrive in a fast‑paced, high‑pressure environment
• Strong organizational and communication skills
• Fluent in English
• Based in or around Amsterdam

Benefits

• Hotel benefits – Sircle Collection (The Netherlands, Spain, Germany and Austria)
• Discount: Employee rate (35%) and Family & Friends rate (25%)
• Restaurant benefits - The Entourage Group (25%)
• Sale moments at XBANK (10%)
• Collective Health Insurance
• Business Fitness Nederland (3.259)

Fun (for free)

• Bootcamp every Monday @ Sir Adam – Sircle Collection
• Birthday day off
• Christmas Gift
• Paid moving day

Interested?

Please apply with your CV, motivation and picture!

THE BUTCHER is a member of THE ENTOURAGE GROUP. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian‑fusion restaurant, bar and lounge that immediately established itself as the go‑to venue for local and international tastemakers. The success story continued with the creation of A‑list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS, MR PORTER STEAKHOUSE.

www.the-entouragegroup.com