Technical Support Intern — English/Chinese & Testing

HIKVISION Europe; Hoofddorp; On-site; EUR 3,348 - 6,696; Full time

Benefits offered by this job

Internship allowance

Travel allowance

Career opportunities

Job summary

Hikvision Europe B.V. in Hoofddorp is seeking a Technical Support Intern to join our team and gain hands-on experience with alarm, access control and video intercom products, including testing tasks and reporting results.

The ideal candidate is a WO/HBO/Bachelor’s or Master’s student, fluent in English and Chinese, with a preference for a full-time internship; we offer an internship allowance, travel support, comprehensive onboarding, and opportunities to contribute to customer support

Qualifications

• Fluency in English and Chinese required, with strong written and verbal skills.
• Full-time internship preferred.

Responsibilities

• Familiarize with Alarm, Access control & Video intercom products and assist in completing new product testing tasks.
• Assist technical engineers in project testing, setup, and demonstration, and write test reports.
• Assist customers in resolving technical issues with products, including hardware and software installation, debugging, and troubleshooting.
• Assist in writing and organizing internal materials (translation, technical documents, solution specifications, etc.).

Skills

Fluent in English

Fluent in Chinese

Education

WO/HBO Bachelor’s or Master’s student

Job description

Hikvision Europe B.V. in Hoofddorp is seeking a Technical Support Intern to join our team and gain hands-on experience with alarm, access control and video intercom products, including testing tasks and reporting results.

The ideal candidate is a WO/HBO/Bachelor’s or Master’s student, fluent in English and Chinese, with a preference for a full-time internship; we offer an internship allowance, travel support, comprehensive onboarding, and opportunities to contribute to customer support