Technical Specialist (Zoetermeer, NL)

Parking Network BV; Netherlands; Remote; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Salary information (competitive) has출

Health insurance discount

Pension plan

Hybrid/Partial remote work

Job summary

TKH Security is seeking a Technical Specialist to resolve malfunctions, perform maintenance, and update software at customer sites and our Zoetermeer headquarters. You will provide on-site or remote support, identify root causes, and apply your CCTV/video management expertise to help customers operate safely and efficiently.

We offer an innovative environment with training, competitive salary, pension, and options to partially work from home.

Qualifications

• Minimum 2 years of work experience in Information Technology or Electrical Engineering.
• Affinity with IT and ICT.
• Experience with video management and/or CCTV is a plus.
• Valid driving license (category B) is required.

Responsibilities

• Resolve malfunctions and perform preventive and corrective maintenance.
• Update software and provide reporting on issues.
• Provide telephone and on-site support to customers.
• Identify root causes of problems and implement solutions.
• Schedule service visits based on customer SLA agreements.

Skills

IT/ICT experience

Video management/CCTV experience

Driving licence (B)

Analytical problem solving

Job description

Are you passionate about solving technical problems? Do you want to develop yourself into a technical specialist? And do you get energy from improving safety on locations with your solutions? Then read on and apply for the role of Technical Specialist!

What will you do?

As a Technical Specialist at TKH Security, you are responsible for resolving malfunctions, performing preventive and corrective maintenance, and updating software, including reporting. You provide telephone and/or on-site support to customers and solve their complex technical issues. With your curiosity, you quickly identify the root cause of a problem. Thanks to your interest in and experience with video management, CCTV and/or access systems, you can easily resolve issues and support our customers in the best possible way.

You schedule service visits based on the agreements (SLA) made with the customer. In short, you are the Technical Specialist our customers can rely on.

Why choose TKH Security?

Innovative working environment:
Work with the latest technologies in a modern and stylish office. We continuously innovate and ensure that you have access to the tools and technologies needed to make your work as efficient and enjoyable as possible.

Professional growth:
Extensive training and development opportunities to further enhance your skills. Your personal development is central to us.

Good employment conditions:
An attractive salary, collective discount on supplementary health insurance, a solid pension scheme, and the possibility to partially work from home.

Open and informal atmosphere:
An environment where you can be yourself, where collaboration and personal involvement are key, and where there is room for social activities and team-building events.

Good accessibility:
As a Technical Specialist, you will regularly work at our modern headquarters on the Dutch Tech Campus in Zoetermeer. This office is easily accessible by car and public transport from The Hague, Delft, Rotterdam, Capelle aan den IJssel, and Alphen aan den Rijn. Our recently modernized office offers a beautiful and spacious working environment.

Who are we looking for?

As a Technical Specialist, we expect that you:

• Have at least 2 years of work experience in Information Technology or Electrical Engineering;
• Have an affinity with IT and ICT;
• Have experience with video management and/or CCTV (this is a plus);
• Hold a valid driving license (category B).

About TKH Security

We develop and deliver technologies for Security Management, Asset & Site Management, and Park Assist solutions, with a strong focus on quality and cybersecurity. With 12 offices worldwide, we serve customers in more than 80 countries. Our technology is developed and produced in Europe.

For more than 25 years, we have been developing technologies that contribute to the safety of people and businesses. Through years of experience, we have proven that our solutions help shape the future and change daily life. We ensure people’s safety.

As a Technical Specialist, you will regularly work at customer locations, but you will also spend part of your time at our headquarters in Zoetermeer. This office is easily accessible by car from The Hague, Delft, Rotterdam, Gouda, Capelle aan den IJssel, and Alphen aan den Rijn. Our office in Zoetermeer has recently been modernized, so you can expect a beautiful and spacious workplace. And not to forget: we have a work café with a barista who makes your favorite coffee!