Technical Service Manager, Bluefors BV Delft, Netherlands

Entangled Future; Nederland; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Bluefors Delft is seeking a Technical Service Manager to lead the Delft Lab as a technical consultant, guiding cryogenic experiments and maximizing lab utilization. You will drive sales of the Lab service concept with the sales team, collaborate with customers, and ensure high-quality lab operations.

Ideal candidates have a Master or PhD in physics or engineering with 1–2 years of hands-on measurement experience on Bluefors systems, and a strong service mindset in a fast-growing international

Qualifications

• MS or PhD degree in physics, applied physics, or engineering.
• 1–2 years of experience executing measurements in a Bluefors system.

Responsibilities

• Acting as local technical consultant, guiding lab users during experiments, including setup and cryogenic measurements.
• Maximizing lab utilization by driving lab service sales and preparing offers, closing customer agreements.
• Manage daily lab operations, safety, quality, and budget; monitor uptime and technical issues.
• Supervise daily operations and develop staff in line with Bluefors processes.
• Develop and maintain lab infrastructure and service offering to maximize availability.
• Plan lab development projects and upgrades in collaboration with Quantum Applications and Services.
• Attend events in the Netherlands, host customer lab tours and workshops.

Skills

Cryogenic measurements

Lab workflow

Education

MS or PhD in physics/engineering

Job description

Technical Service Manager, Bluefors BV Delft, Netherlands at Bluefors, Delft, The Netherlands, NL. A mid-level full time position in the Engineering team, listed under business operations.

We are now looking for a Technical Service Manager to join our Lab in Delft, Netherlands. Technical Service Manager will run the Bluefors Lab in Delft as a Technical Consultant, with primary responsibility for customer experience and lab utilization. We are an international team of skilled professionals, and we are proud of what we do. Now you can join our growth story. In this role, you will drive sales of the Lab service concept together with the Bluefors sales team, and work closely with customers and lab users, guiding their cryogenic measurements on Bluefors systems. You will also cooperate with Bluefors Oy, for example Quantum Applications and Services, as well as with our suppliers. This is a versatile role that combines customer work and technical expertise with responsibility for lab operations, team performance, safety, quality, and budget. You will succeed in it with a positive, service-minded attitude, a systematic way of working, and excellent people skills. As a Technical Service Manager, you will work directly with customers, for example at the forefront of the quantum computing industry. We offer you a job where you can develop yourself through challenging and varied tasks in a team of great colleagues. As a fast-growing company, we can offer you professional growth opportunities in a flexible, truly international work environment. We offer you an interesting, challenging, and responsible position as well as the support of a highly skilled growth organization. This is an excellent opportunity for your own professional growth in a dynamic, enthusiastic, and professional team where we work together, and we support each other. We have a multicultural work environment with room to grow, where you can use your potential and develop your skills.

What we expect from you

• MS or PhD degree in physics, applied physics, or engineering; knowledge of quantum technology is appreciated
• 1–2 years of experience executing measurements in a Bluefors system

Responsibilities

• Acting as a local technical consultant, guiding and supporting lab users throughout their experiments, including setting up, optimizing, and executing cryogenic measurements
• Maximizing lab utilization by driving sales of the Lab service concept together with Bluefors sales team, preparing offers, and closing customer agreements
• Manage daily lab operations and HESQ, monitoring usage, uptime, budget, and technical issues, and implementing mitigations to ensure quality targets are met
• Acting as local supervisor, overseeing and developing daily operations and managing team performance in line with Bluefors processes and the direction set by the Board of Directors
• Developing and maintaining the lab infrastructure and service offering to maximize service availability and operational efficiency
• Planning lab development projects and upgrades in collaboration with for example Quantum Applications and Services
• Stay connected to the quantum research community, keeping up with the latest technology and knowledge sharing. Attending relevant events in the Netherlands, representing Bluefors, and hosting customer lab tours and workshops