Technical Product Support Specialist

Imcd Us Llc; Amsterdam; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

International team exposure

Startup environment

Diverse career growth

Training & development

Job summary

IMCD and Jan Dekker are seeking a proactive Technical Product Support Specialist to join their Amsterdam team. The role blends technical product support with commercial and operational exposure, offering a broad view of the ingredients business and hands-on experience in product development and testing.

You will work with suppliers, customers, and internal teams to bring new products to market and support existing lines.

Qualifications

• Bachelor's or Master's degree in Chemistry, Food Technology, Life Sciences, Biotechnology, Chemical Engineering, or a related field.
• Willingness to learn and take initiative in a hands-on role.
• Strong organization and the ability to manage multiple priorities.

Responsibilities

• Coordinate the Jan Dekker private label ingredients from introduction to portfolio development.
• Collaborate with suppliers and internal stakeholders including sourcing, sales, marketing, quality, regulatory affairs, customer service, and supply chain.
• Support forecasting, stock management, pricing follow-up, customer projects, and product introductions.

Skills

Strong English comms

Organizational skills

Curious mind

Education

Bachelor's or Master's in Chemistry / Food Tech / Life Sciences / Biotechnology / Chemical Eng

Job description

Technical Product Support Specialist

About IMCD & Jan Dekker

IMCD is a leading global distributor and formulator of specialty chemicals and ingredients, headquartered in Rotterdam and operating in more than 60 countries with over 5000 employees. Supported by 82 laboratories worldwide and a digital-first mindset, IMCD develops innovative and sustainable solutions in close collaboration with customers.
As part of the IMCD family, Jan Dekker focuses on the development and promotion of sustainable ingredients and technologies for the personal care and beauty industries. Its extensive portfolio includes vegetable oils and butters, preservatives, antioxidants, multifunctional ingredients, and clinically proven actives. Backed by an in-house quality control laboratory, Jan Dekker ensures the highest quality standards while supporting customers in optimizing and innovating their formulations.
Together, IMCD and Jan Dekker share a commitment to entrepreneurship, innovation, sustainability, and long-term partnerships, delivering value to customers and suppliers across the globe.

About the role

Have you recently completed a degree in Chemistry,Food Technology, Life Sciences, Biotechnology, or a related field? Are youeager to start your career in an international business environment where youcan combine technical knowledge with commercial and operational exposure?

To support the continued growth of the Jan Dekkerprivate label portfolio, we are looking for a proactive and hands-on TechnicalProduct Support Specialist to join our team in Amsterdam.

In this role, you will support the development andgrowth of our private label ingredient portfolio. Working closely withsuppliers, customers, and colleagues across sourcing, sales, marketing,quality, regulatory affairs, customer service, and supply chain, you will helpbring new products to market while supporting the ongoing success of existingproducts.

Your work will include coordinating product launches,supporting customer and supplier projects, maintaining product information anddocumentation, managing samples, and contributing to technical evaluations andtesting activities. You will also support laboratory operations throughingredient testing, sample management, reporting, and general laboratorysupport.
As part of a small international team, you will workclosely with experienced colleagues and gain broad exposure to different areasof the ingredients business. This is an excellent starter position for someonewho enjoys variety, takes initiative, and is looking to build a long-termcareer within Jan Dekker and IMCD.

Yourresponsibilities

• Support and coordinate Jan Dekker private labelingredients, from product introduction to ongoing portfolio development.
• Collaborate with suppliers and internal stakeholders acrosssourcing, sales, marketing, quality, regulatory affairs, customer service,and supply chain.
• Support commercial and operational activities, includingforecasting, stock management, pricing follow-up, customer projects, andproduct introductions.
• Conduct technical evaluations, testing activities, andproduct-related investigations, and coordinate product samples.
• Support laboratory operations through ingredient testing, samplemanagement, trial support, reporting, equipment maintenance, and inventorymanagement.
• Prepare and maintain product documentation, specifications,technical dossiers, marketing materials, and training content.
• Ensure accurate product and customer data management within CRM andother business systems.
  Contribute to portfolio growth while supporting compliance andcontinuous improvement initiatives.

Whatwe're looking for

• Bachelor's or Master's degree in Chemistry, Food Technology, LifeSciences, Biotechnology, Chemical Engineering, or a related field.
• A proactive, hands-on, and curious mindset with a strongwillingness to learn.
• Strong organizational skills and the ability to manage multiplepriorities simultaneously.
• Interest in ingredients, product development, technical support,and supply chain processes.
• Strong communication skills in English; Dutch is considered anadvantage.
• Valid EU work permit required.

What weoffer

• An excellent starter position with broad exposure across technical,commercial, operational, and supply chain activities.
• The opportunity to learn from experienced colleagues within a smalland highly collaborative international team.
• Direct exposure to suppliers, customers, and colleagues acrossIMCD's global network.
• A unique opportunity to develop a broad understanding of thespecialty ingredients industry.
• A dynamic and entrepreneurial working environment with plenty ofresponsibility from day one.
• Excellent opportunities for personal development and future careergrowth within Jan Dekker and IMCD.

Interested?

We'd love to hear from you. Join Jan Dekker and IMCDand kick-start your career in an international ingredients business wheretechnical expertise, collaboration, and entrepreneurship come together.

At IMCD & Jan Dekker we are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all qualified candidates, regardless of background, gender, age, or any other characteristic.