Tech Production Supervisor – IT & Ops Leader (Netherlands)

World-Wide-Technology; Oude Meer; On-site; EUR 55,000 - 75,000; Full time

Job summary

World Wide Technology (WWT) invites applications for a Production Supervisor position in the Netherlands. The role oversees a team of associates and/or technicians to meet customer demand, delegates daily tasks, and drives performance against KPIs while coaching staff toward excellence.

You will ensure staffing, training, and process adherence to deliver high-quality output. Based in the Netherlands, the supervisor collaborates with cross-functional teams, enhances production efficiency, and

Qualifications

• IT Technical Experience is required.
• Demonstrates a concern for accuracy and thoroughness.
• Acts with time efficiency and productivity in production settings.
• Resolves issues by diagnosing problems and implementing solutions.

Responsibilities

• Identify and deploy the technical skill sets, resource levels and systems to deliver projects.
• Ensure that the operational staff is qualified and adequately trained.
• Research customer impacting issues to provide root cause and corrective action.
• Collaborate with cross functional teams to elevate issue resolution and production status.
• Facilitate a fair and effective hiring process as required.
• Execute on customer driven requirements.
• Lead and develop a team of full-time and subcontractor associates, mentoring and coaching them within WWT's principles.
• Perform leadership activities (One on Ones, Employee Reviews).
• Evaluate team members' performance and provide feedback.
• Engage the team per shift to maintain safety, quality and attendance.
• Promote trust and recognition among staff.
• Share best practices across shifts and departments.
• Drive training and integration of the team.
• Source and nurture ideas for improvement plans.
• Participate in recruitment activities for perspective teams.

Skills

IT Technical Experience

Attention to detail

Time management

Problem solving

Job description

World Wide Technology (WWT) invites applications for a Production Supervisor position in the Netherlands. The role oversees a team of associates and/or technicians to meet customer demand, delegates daily tasks, and drives performance against KPIs while coaching staff toward excellence.

You will ensure staffing, training, and process adherence to deliver high-quality output. Based in the Netherlands, the supervisor collaborates with cross-functional teams, enhances production efficiency, and