IT-Driven Production Supervisor & Team Leader

World Wide Technology, Inc.; Oude Meer; Remote; EUR 55,000 - 75,000; Full time

Job summary

World Wide Technology (WWT) seeks a Production Supervisor in the Netherlands to oversee a team of associates and technicians, ensuring customer demand is met and KPIs are achieved. You will lead daily operations, drive training, and coach staff to maintain safety, quality, and high performance across shifts.

The role requires at least 5 years in a related field and strong IT/technical capabilities, with a focus on continuous process improvement and effective cross-functional collaboration within

Qualifications

• Minimum 5 years' progressive experience in a related field.
• IT technical experience.
• Listens to others, confirming understanding of content and cues.
• Demonstrates concern for accuracy and thoroughness in documentation.
• Knows processes for ordering, shipping and warehousing materials.
• Continuously seeks ways to improve processes.

Responsibilities

• Identify and deploy the necessary skill sets and resources to deliver projects.
• Ensure operational staff are qualified and adequately trained.
• Research customer impacting issues and provide root-cause and corrective actions.
• Collaborate with cross-functional teams to resolve issues and share status.
• Lead and develop a team including full-time and subcontractors, coaching them to apply WWT practices and values.
• Execute leadership activities (One-on-Ones, Reviews) and provide performance feedback.
• Engage the team to maintain safety, quality and attendance performance.
• Drive training and integration of the team, motivating progress and improvement plans.
• Participate in recruitment activities for the teams.

Skills

IT experience

Leadership

Time management

Team development

Job description

World Wide Technology (WWT) seeks a Production Supervisor in the Netherlands to oversee a team of associates and technicians, ensuring customer demand is met and KPIs are achieved. You will lead daily operations, drive training, and coach staff to maintain safety, quality, and high performance across shifts.

The role requires at least 5 years in a related field and strong IT/technical capabilities, with a focus on continuous process improvement and effective cross-functional collaboration within