Lead Production Supervisor - IT-Driven Ops (Netherlands)

World Wide Technology; Oude Meer; On-site; EUR 55,000 - 75,000; Full time

Job summary

World Wide Technology (WWT) is seeking a Production Supervisor in the Netherlands to lead a team of associates and technicians, ensuring on-time delivery and adherence to safety and quality standards.

The role emphasizes coaching, scheduling resources, monitoring daily, weekly and monthly KPIs, and collaborating with cross-functional teams to meet customer demands and drive continuous improvement across production processes.

Qualifications

• A minimum of 5 years' progressive experience in a related field.
• IT Technical Experience.
• Listens to others, confirming understanding of the content and recognizing non-verbal cues and underlying messages.
• Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
• Demonstrates knowledge of the processes for ordering, shipping and warehousing materials to support production and satisfy demand.
• Continuously seeks new ways of working to make processes run smoother and faster.
• Understands and assembles products according to technical documentation requirements and is able to ensure quality and functional standards are met.
• Actively controls and structures use of time to most effectively accomplish work, projects and goals.
• Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.

Responsibilities

• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required.
• Ensure that the operational staff is qualified and adequately trained.
• Research customer impacting issues at a level to be able to provide root cause and corrective action.
• Effectively collaborate with cross functional teams to escalate issue resolution, share production status, and other instances as required by the business and daily goals.
• Facilitate a fair and effective hiring process as required.
• Execution on customer driven requirements.
• Leading and developing a team of full-time & subcontractor diverse associates with the main focus of motivating, mentoring, and coaching them within WWT's Integrated Management Principle's and Core Values.
• Executes leadership activities (One on Ones, Employee Reviews, etc.).
• Evaluates team members' performance and provides feedback.
• Engages their team during each shift to maintain the highest levels of safety, quality, and attendance performance.
• Promotes trust and HPT through coaching, appreciation, and recognition.
• Takes proactive steps to ensure best practices are shared across all shifts and among the department.
• Drives the training and integration of their team, while motivating and inspiring forward progress.
• Leverages peers and associates by sourcing and nurturing ideas, and rolling them into the creation of improvement plans.
• Participates in recruitment activities for their perspective teams.

Skills

Team leadership

IT knowledge

Job description

World Wide Technology (WWT) is seeking a Production Supervisor in the Netherlands to lead a team of associates and technicians, ensuring on-time delivery and adherence to safety and quality standards.

The role emphasizes coaching, scheduling resources, monitoring daily, weekly and monthly KPIs, and collaborating with cross-functional teams to meet customer demands and drive continuous improvement across production processes.