Team Lead, High-Tech Failure Analysis

Trinamics

Eindhoven

On-site

EUR 55,000 - 90,000

Full time

2 days ago

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Job summary

Trinamics is seeking a Team Lead High-Tech to direct a team of Failure Analysis Engineers, ensuring high standards of quality, service efficiency, and customer satisfaction. The role collaborates with cross-functional teams to resolve complex issues and drive ongoing improvements across the product lifecycle.

Applicants must live in the Netherlands and have at least one year of people leadership experience.

Qualifications

Bachelor's or Master's degree in Engineering or a closely related technical field.
Experience leading or managing people for at least 1 year.
Must reside in the Netherlands.

Responsibilities

Lead, coach, and support a team of Failure Analysis Engineers.
Monitor KPIs related to quality, service efficiency, turnaround times, and customer satisfaction.
Handle customer requests, root cause analyses, repairs, and upgrades.
Own complex technical escalations and coordinate solutions.
Collaborate with Process Engineers to improve service processes.
Promote operational excellence and continuous improvement within the team.
Support professional and technical development of team members.
Maintain strong relationships with key customers.
Manage team capacity, resources, tools, equipment, and inventory.
Work with Quality Engineers, Customer Account Teams, Lifecycle Management, and other stakeholders.
Ensure compliance with safety and quality standards.