System Analyst (Store Operating Model)

Ahold Delhaize; Netherlands; Hybrid; EUR 52,000 - 75,000; Full time

Benefits offered by this job

Hybrid working 2-3 days in office

Annual performance bonus

Wellbeing platform access

Discounts on Own Brand products

Employee parking

Job summary

Ahold Delhaize invites professionals to join the in-house project development team. You will implement IT components, collect and formalize business requirements, and support end-to-end project delivery with SAP and related systems.

The role emphasizes collaboration across internal and external teams, data analysis, and strong documentation. A hybrid work model with 2-3 days in the office is offered.

Qualifications

• Bachelor's degree in IT or Technical field.
• Good knowledge of MS Office, especially Excel.
• Experience in implementing IT projects (3-5 years), preferably in Master Data, Merchandising, Inventory Management.
• Experience with ERP systems, preferably SAP.
• Proficiency in SQL and analyzing data to support requirements and optimization.
• Knowledge of Agile (SCRUM) and Jira.

Responsibilities

• Participate in IT project implementations involving information systems and modules.
• Centralize business requirements from internal customers to create CRD documents.
• Support technical discussions with internal/external IT providers.
• Propose business solutions and draft technical specifications.
• Provide support during projects and post-implementation (testing, training).
• Provide L2 support for applications and systems under responsibility.
• Identify and suggest process and solution optimizations with partners and IT teams.

Skills

MS Office

Excel

SQL

ERP SAP

Jira

Agile SCRUM

English

Documentation

Data analysis

Education

Bachelor's degree in IT or Technical

Tools

SAP

Jira

Job description

For more than 30 years in our organization, success stories have been written over long periods of time. They are written by people for whom the passion for excellence, the loyalty and the desire to succeed regardless of situations or challenges represent a way of living and of continuous self-development.Be part of our community!

These will be your responsibilities:

• Participation in the implementation of projects requiring IT components - information systems, modules;
• Centralization of business requirements from internal customers to create technical CRD (change request document);
• Support technical discussions based on CRD documents with internal and external IT service providers;
• Proposing business solutions and drafting technical specifications following project requirements;
• Providing support during the project and after its implementation (application testing, user training);
• Providing L2 support for applications and systems under responsibility;
• Identifying and proposing ways to optimize processes and technical solutions, in collaboration with external partners and IT teams of Ahold Delhaize Group;
• Support training sessions for end users and draft procedural documents related to supported implementations.

You won't be doing this on your own, but with a team that likes working with and for people.

It’s necessary that you come up with:

• Bachelor's degree (preferably in IT or Technical);
• Good knowledge of MS Office (especially Excel);
• Experience in implementing IT projects (3-5 years) preferably in the areas: Master Data, Merchandising (assortment, pricing, promo), Inventory Management;
• Experience with ERP systems, preferably SAP;
• Experience in querying relational databases (SQL) to analyze data, validate business requirements and support incident investigation and process optimization;
• Knowledge of Agile methodology (SCRUM) / working with Jira;
• Good analytical, synthesis and documentation skills;
• Minimum knowledge in building and interpreting logic diagrams;
• Minimum knowledge of information systems architecture;
• Good knowledge of English;
• Good communication, interpersonal, organizational and integration skills;
• Strong ability to understand business processes and process flows;
• Previous experience in retail area, especially on assortment, or master data or pricing, is an advantage.

So, put down on the list the advantages of being part of our team:

• Hybrid and flexible working model (2-3 days/week presence at the office);
• Secure and stable job in an in-house project development team;
• Career path and internal mobility;
• Modern office with creative and relaxing spaces;
• Dedicated parking spaces for colleagues who commute by car;
• Annual performance bonus;
• Discounts for Own Brand products;
• Financial support for special events in your life;
• Discounts dedicated to book lovers, shopping enthusiasts and to those who want to stay "in shape";
• Access to a wellbeing platform and optional professional support sessions;
• A friendly culture with internal events, workshops, and CSR activities;
• We encourage bringing your children to the office in special situations.

We support diversity, regardless of gender, generation, education, social status, ethnicity and nationality, disability, religious and sexual orientation, and we are committed to working together to build an inclusive work environment so that every colleague has a place in our organization.