(Senior) Project Manager Store Operations

Action; Zwaagdijk-Oost; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

24 vacation days

Annual bonus

Staff discount

Pension scheme

Health insurance

Travel allowance

Job summary

Action is seeking a (Senior) Project Manager Store Operations to lead international projects that shape store operations and process execution. You will coordinate cross-functional teams and manage projects from initiation to delivery within time and budget, focusing on impact, efficiency and clear communication.

You will drive change, report to business owners and senior management, and ensure adoption across the network while maintaining a high standard of stakeholder engagement and results.

Qualifications

• You have a Bachelor’s or Master’s degree and strong project management skills.
• You have at least 7 years of relevant work experience in multi-disciplinary, international settings.
• You excel at stakeholder management and clear, professional English communication.
• You lead projects with structure, discipline and a results-driven mindset.

Responsibilities

• Determine the project's objectives, scope, and requirements in collaboration with stakeholders.
• Manage the delivery of agreed products within the agreed timeline, budget, and quality standards.
• Report on above towards business owners, senior management and other stakeholders
• Facilitate decision making by business owners and senior management
• Drive adoption and change across the whole network
• Report on the project's progress, risks, issues, and risk mitigation measures.

Skills

Project management

Leadership

Stakeholder management

Communication

Change management

Education

Bachelor's or Master's degree

Job description

32-38 HoursHave you well-earned your stripes in project management and are looking for a role where you can fully utilize your skills? Do you get energized by achieving great results and want to contribute to the growth of Action together with other specialists? Look no further, because you are the (Senior) Project Manager we are looking for.

32-38 HoursHave you well-earned your stripes in project management and are looking for a role where you can fully utilize your skills? Do you get energized by achieving great results and want to contribute to the growth of Action together with other specialists? Look no further, because you are the (Senior) Project Manager we are looking for.

This is your daily Action

As a (Senior) Project Manager Store Operations, you will lead one or more (international) projects that impact the store organization and the way we operate in our stores. These projects affect the efficiency or quality of process execution and systems in the stores. In this role, you are a true chameleon, constantly adapting to the environment in which the project is situated. You will deal with different target groups, and the projects are international.

You are responsible for initiating and leading a project from start to finish. Together with cross-functional teams, you ensure the smooth and efficient execution of projects within the agreed timeline and budget. Additionally, you have a strong internal customer focus and are willing to go the extra mile to make your projects successful.

• Determine the project's objectives, scope, and requirements in collaboration with stakeholders;
• Manage the delivery of agreed products within the agreed timeline, budget, and quality standards;
• Report on above towards business owners, senior management and other stakeholders
• Facilitate decision making by business owners and senior management
• Drive adoption and change across the whole network
• Report on the project's progress, risks, issues, and risk mitigation measures.

Meet your team

The goal of Store Operations is to have engaged employees and satisfied customers while keeping our store business model simple, uniform, scalable, and efficient. We focus on improving key store processes, supported by proven technology when necessary, resulting in a commercially attractive store, a pleasant working environment, and a cost-efficient store operation.

Our Store Projects Team is part of Store Operations, leading and delivering large-scale projects and improvements in the business model.

This is you

• Confident, assertive, pro-active and having a can-do mentality
• Strong leadership skills, guiding projects from set-up to completion
• Analytical and energized by collaborative problem-solving
• You are an excellent communicator who naturally connects with people
• Result oriented, continuously strives to achieve agreed project results
• Calm under pressure, providing clear direction and maintaining oversight

Qualitifations

As a (Senior) Project Manager Store Operations, you know how to work in a structured manner and how to lead a project team to achieve ambitious goals under time pressure.

Additionally:

• You are educated at the bachelor's or master's level;
• You have at least 7 years of relevant work experience
• You have proven experience in a multidisciplinary, international, fast-growing, and dynamic environment
• You have extensive knowledge of project management and excel in stakeholder management;
• You have a professional command of the English language, both spoken and written. Dutch and additional EU languages are a plus

What we offer

Surprisingly much! From our international headquarters in the Netherlands you have an impact on what happens in our stores across Europe. We welcome more than 15 million customers every week in more than 3,000 stores in 15 European countries. We have great growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different position, an interesting innovation project, new skills: you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know that you can also count on us for:

• 24 vacation days, with the option to purchase 5 extra days based on a 38-hour work week
• An annual bonus based on company and personal performance
• 15% staff discount on your purchases at Action
• A good pension scheme, collective health insurance and travel allowance (Zwaagdijk-Oost is reachable from Amsterdam by car in just 30 minutes on uncongested roads or through public transport, using the shuttle bus from Hoorn train station).

How we contribute to the society

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including 155 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.

Interested?

We're proud to be an inclusive employer.