Application Analyst SAP

Action; Zwaagdijk-Oost; On-site; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

24 paid leave days

15% staff discount

Company laptop and smartphone

Job summary

A fast-growing retailer is seeking an Application Analyst to ensure the operational stability and performance of SAP applications. You will be pivotal in managing incidents, supporting business users, and contributing to various IT projects. The ideal candidate has a solid background in SAP, strong communication skills, and a results-oriented approach. This role offers competitive pay, development opportunities, and various employee benefits including paid leave days and health insurance coverage.

Qualifications

• Affection with retail and software engineering.
• Experience in SAP is essential and knowledge of Product Management is a plus.
• Fluency in English required; Dutch preferred.

Responsibilities

• Responsible for operational stability and incident handling of SAP applications.
• Ensure incidents are resolved and service levels are met.
• Act as functional expert for business users.

Skills

Affinity with retail

Good communication skills

Proactive attitude

Organized work approach

Results-oriented

Ability to handle time pressure

Fluency in English

Knowledge of Product Management processes

Education

Higher professional education in information technology or Data Management

Tools

SAP4Hana

Job description

Do you want to play a key role in the continuity and performance of applications within a rapidly growing organization? If that sounds like you, you could be the Application Analyst we're looking for!

About Us

We are a fast-growing, non-food discounter with more than 3,000 stores in 14 different countries, our Technology department plays an important role in the continuous expansion of our distribution network.

Your Role

As Application Analyst SAP, you are responsible for the operational stability, incident handling and functional support of SAP applications within the Commerce IT domain, where we are for example responsible for the buying processes.

You ensure that incidents and problems are resolved effectively, service levels are met, and changes are implemented in a controlled manner. You act as the functional expert and first escalation point for business users and suppliers.

The focus is on application continuity, incident management and structured change support within a BizTech environment.

Your Daily Tasks

• Own incident management within the Commerce IT (registration, prioritization, coordination, resolution and communication);
• Monitor application performance and service levels in cooperation with suppliers and internal IT teams;
• Perform root cause analysis for recurring incidents and contribute to structural improvements (problem management);
• Coordinate application changes, assess functional impact and support controlled implementation;
• Translate functional business questions into clear application specifications where required;
• Safeguard application documentation, configuration standards and knowledge management;
• Support testing activities for fixes and minor enhancements;
• Support and contribute to IT projects that deliver improvements, changes and/or integrations;
• Act as functional escalation point towards external vendors and internal stakeholders.

Your Team

We provide a dynamic working environment and are made up of committed, cost-conscious, customer-oriented, and culturally diverse people. We enjoy working as a team and live our corporate values with simplicity in everything we do. Our Technology department adds value with centralized teams for Enterprise Architecture, IT Project & Portfolio Management, Development & Operations, and multiple Business Technology (BizTech) teams.
Within the BizTech team for commerce, we implement the initiatives on the technology roadmap and use technology to support our business objectives.

What You Offer

• Affinity with retail, IT, SAP4Hana, ERP and software engineering
• Good communication skills, and a proactive attitude.
• Organized work approach, meeting agreed deadlines, and working according to guidelines.
• Results-oriented and pragmatic approach to work.
• Ability to handle time pressure and work effectively both independently and in a team.
• Higher professional education, preferably in information technology and/or Data Management.
• Relevant work experience in SAP
• Knowledge of Product Management processes and/or systems is preferred.
• Fluency English, both spoken and written. Dutch would be preferred.

What we offer

We open stores at home and abroad on a weekly basis. This growth makes Action a successful, rapidly developing organization. With the department expected to expand even further, there are plenty of career development opportunities.

• A competitive salary based on a 38-hour week
• 24 paid leave days (based on 38 hours a week)
• The option to join a collective health insurance policy
• A 15% staff discount on Action products

A company laptop and smartphone

How we contribute to society

As a retailer with millions of enthusiastic customers, we take our responsibility for people and the environment seriously. That is why we seek to invest in solutions that reduce the environmental impact and improve the manufacturing conditions in the countries in which we have shops and manufacture products. Click here for more information.

Interested?

Are you eager to work on challenging projects in the dynamic world of retail using state-of-the‑art technology? Act and apply now! Here's what happens next:

• Our recruiter will review your application and get back to you as soon as possible.
• We will invite you to an initial interview.
• To get to know you better, we will ask you to complete an online assessment.
• You will be invited to a second interview to discuss your assessment and meet one of your future colleagues.
• If we are both happy, we will make you an offer.