Supply Chain Coordinator

ChargePoint; Amsterdam; On-site; EUR 70,000 - 95,000; Full time

Job summary

ChargePoint is seeking a Senior Fulfillment and Logistics Manager to oversee daily supply chain operations across Europe. You will coordinate inbound and return shipments, manage 3PL relationships, and ensure seamless data flows between NetSuite and 3PL WMS while improving SOPs and customs processes.

The role requires strong analytical skills, ERP/WMS experience, and excellent English communication in a hybrid setup based in the Netherlands.

Qualifications

• Experience with NetSuite and 3PL integration
• Ability to perform weekly inventory reconciliations between ERP and 3PL WMS
• Strong understanding of EDI concepts and end-to-end integration workflows
• Fluent in English, excellent cross-functional communication
• Proven ability to document and improve SOPs for supply chain processes

Responsibilities

• Manage daily operational flow between ChargePoint and 3PL partners across Europe
• Coordinate inbound deliveries, return shipments, and value-added services
• Collaborate with Sales, IT, and After-Sales to ensure smooth supply chain operations
• Lead inventory reconciliation and resolve discrepancies
• Provide clear customs clearance instructions for shipments from outside the EU
• Handle return shipments via Jira from initiation to ERP record accuracy
• Arrange special transport and ad-hoc bookings with proper documentation
• Develop and optimize SOPs for continuous logistics improvements

Skills

Plan & monitor inbound freight

EDI testing

Inventory reconciliation

Customs clearance guidance

Jira ticket management

Cross-functional collaboration

Education

Bachelor's degree in Supply Chain or equivalent

Tools

NetSuite ERP

WMS (SAP EWM, Boltrics)

Jira

Job description

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Reports To

Senior Fulfillment and Logistics Manager

What You Will Be Doing

You will manage the daily operational flow between ChargePoint and our 3PL partners across Europe, overseeing inbound deliveries, return shipments, and value-added services. Day-to-day, you will collaborate extensively with Sales, Sales Operations, IT, and After-Sales Support to guarantee a smooth and visible supply chain. Success in this role means maintaining impeccable inventory alignment, swiftly resolving integration failures, and optimizing the flow of physical goods and digital data across our European network.

What You Will Bring to ChargePoint

• Planand monitor inbound freight, return shipments, Value Added Service (VAS), scrap, and rework activities performed by our 3PL partners to ensure operational efficiency.
• Executeand document EDI test cases across ChargePoint Europe’s ERP (NetSuite) and 3PL Warehouse Management Systems (WMS) for new integrations and regression cycles.
• Validatemessage flows, flag integration failures, and coordinate effectively with IT and the 3PL to deploy rapid fixes.
• Performweekly inventory reconciliation between NetSuite and the 3PL's WMS, investigating and resolving discrepancies caused by transaction errors, EDI delays, or incorrect postings.
• Provideprecise customs clearance instructions from a central database (Country of Origin, HS codes, declared values) for all shipments arriving from outside the EU to prevent transit delays.
• Managereturn shipment requests end-to-end via Jira, overseeing ticket handling, collection, label generation, exception handling, and ERP record accuracy.
• Coordinateexceptional and ad-hoc transport requests, arranging special pickups, urgent shipments, and non-standard carrier bookings with complete documentation.
• Prepare, maintain, and optimize standard operational procedures (SOPs) to drive continuous improvement in supply chain operations.
• Partnercross-functionally with Sales, Operations, Warehouse, and Support teams to align logistics activities with broader business objectives.

Requirements

• 2 to 5 years of professional experience in supply chain operations, logistics, or ERP/WMS support.
• Hands-on operational experience with an ERP system (NetSuite preferred) and exposure to WMS platforms (e.g., Dynamics-based WMS, SAP EWM, Boltrics).
• Solid understanding of EDI concepts, including message types, transmission flows, and error handling, paired with a genuine curiosity to learn end-to-end integration workflows.
• Demonstrated ability to perform inventory adjustments independently, assessing situations accurately, determining correct actions, and documenting reasoning.
• Strong analytical and process-oriented mindset with advanced Microsoft Excel skills (VLOOKUP, pivot tables, data validation); exposure to SQL or BI tools is highly advantageous.
• Excellent communication skills with the confidence to collaborate across cross-functional teams in a fast-paced environment.
• Proficiency using ticketing tools such as Jira for issue tracking and resolution.
• Fluency in English (written and verbal).
• Bachelor's degree in Supply Chain or equivalent experience.

Preferred Qualifications

• Familiarity with EU customs processes, including HS codes, COO declarations, and import procedures.
• Knowledge of 3PL warehouse operations and carrier integration workflows.
• Working knowledge of Dutch or another European language.

Location

Hybrid – Netherlands

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

ChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at [e-mail].