Supply Chain Associate

NES Fircroft; Breda; Hybrid; EUR 52,000 - 76,000; Full time

Job summary

NES Fircroft is recruiting for an Associate Supply Chain Reverse Logistics & Operations Support (L3) based in the Breda region. The role focuses on reverse logistics, FDP returns, complaint handling, and distribution operations within a GMP/GDP-regulated environment.

You will support critical EMEA supply chain activities, ensuring compliance, operational excellence, and high service levels. A hybrid work model is offered with at least 2 days in the Breda office.

Qualifications

• Bachelor’s or Master’s degree in Supply Chain, Logistics, Business, Life Sciences, or related discipline.
• Minimum 2 years of supply chain experience within GMP/GDP-regulated industry.
• Experience in logistics operations, reverse logistics, distribution, or complaint handling.

Responsibilities

• Support daily reverse logistics, tracking & tracing, and distribution complaint activities across the EMEA region.
• Monitor and coordinate return of Finished Drug Products to manufacturing sites, CMOs, warehouses, and logistics partners, including recalls.
• Log, investigate and manage low-risk distribution complaints with regulatory-compliant closure.
• Support shipment tracking and tracing for Global Distribution Hub and collaborate with stakeholders.
• Ensure compliance with GDP, GMP, SOX and internal quality standards.
• Represent the team in stakeholder meetings and cross-functional discussions.
• Participate in audits as required.
• Contribute to continuous improvement initiatives to enhance performance and service quality.
• Support departmental and global supply chain objectives through effective execution.

Skills

Communication

Stakeholder management

Analytical thinking

Organizational skills

Problem solving

Attention to detail

Education

Bachelor's or Master's in Supply Chain/Logistics/Life Sciences

Tools

ERP systems

Job description

Important: Only candidates currently residing in the Netherlands with a valid right to work and no requirement for visa sponsorship will be considered for this opportunity. Unfortunately, visa sponsorship or relocation support is not available for this position.

NES Fircroft is recruiting on behalf of a leading global biotechnology organization for a Associate Supply Chain Reverse Logistics & Operations Support (L3) based in the Breda region.

This role is ideal for a supply chain professional with experience in logistics, reverse logistics, distribution operations, or complaint handling within a regulated environment. You will support critical EMEA supply chain activities, ensuring compliance, operational excellence, and high service levels across the distribution network.

Key Responsibilities

• Support daily reverse logistics, tracking & tracing, and distribution complaint activities across the EMEA region.
• Monitor and coordinate the return of Finished Drug Products (FDP) to manufacturing sites, CMOs, warehouses, and logistics partners, including product recalls.
• Log, investigate, and manage low-risk distribution complaints while ensuring timely closure in accordance with regulatory requirements.
• Support shipment tracking and tracing activities for the Global Distribution Hub and collaborate closely with key stakeholders.
• Ensure compliance with GDP, GMP, SOX, and internal quality standards.
• Represent the team during stakeholder meetings and cross-functional discussions.
• Participate in internal and external audits as required.
• Contribute to continuous improvement initiatives that enhance operational performance and service quality.
• Support departmental and global supply chain objectives through effective execution and collaboration.

Requirements

• Bachelor's or Master's degree in Supply Chain, Logistics, Business, Life Sciences, or a related discipline.
• Minimum 2 years of supply chain experience within a GMP and GDP-regulated industry.
• Experience in logistics operations, reverse logistics, distribution, complaint handling, or related supply chain functions.
• Strong communication and stakeholder management skills.
• Experience working with ERP systems and supply chain processes.
• Excellent organizational and multitasking abilities.
• Strong analytical and problem-solving skills.
• Proactive and self-motivated approach with the ability to prioritize workload effectively.
• Professional proficiency in English, both written and spoken.
• Strong attention to detail and a quality-focused mindset.

Preferred Qualifications

• 3+ years of experience within the biotechnology, pharmaceutical, or life sciences industry.
• Good understanding of supply chain processes, order-to-invoice workflows, and international trade.
• Knowledge of GMP regulations, GDP guidelines, and SOX compliance requirements.
• Lean Six Sigma certification is considered an advantage.

Key Competencies

• Critical thinking and analytical problem-solving.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Effective collaboration within international and multicultural teams.
• Strong planning and organizational skills.
• Quality-driven mindset with a focus on continuous improvement.
• Ability to communicate issues clearly and proactively.
• Reporting and technical writing skills.
• Understanding of manufacturing networks, supply chain concepts, and business performance metrics.

Work Arrangement

• Hybrid working model.
• Candidates should be able to work from the Breda office at least 2 days per week.

What's on Offer

• Opportunity to join a globally recognized biotechnology organization.
• Exposure to complex international supply chain operations.
• Collaborative and dynamic working environment.
• Strong focus on quality, compliance, and continuous improvement.
• Opportunity to contribute to the delivery of life-changing therapies to patients worldwide.