Strategic Service & Repair Planner

Neways-Electronics-International-Nv; Son en Breugel; Hybride; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

27 vacation days

ADV days

Flexible working hours

Home office possible

Pension scheme

Travel expense reimbursement

Résumé du poste

Neways-Electronics-International-Nv is seeking a Service & Repair Planner to ensure timely service orders, provide feedback to customers, and deliver commitments across the service chain. You will coordinate repair and return processes while collaborating with internal and external stakeholders to drive operational excellence.

You will support the Customer Focus Team, monitor performance, set priorities, and promote continuous improvement and a customer-focused culture.

Qualifications

• Bachelor's degree HBO or equivalent required.
• Experience in planning and logistics in manufacturing is advantageous.
• Strong Dutch and English communication; German is a plus.
• Proficient in MS Office and ERP systems.

Responsabilités

• Manage incoming and outgoing service order flows to achieve operational objectives.
• Coordinate with production and other teams regarding order release, track order progress, and initiate corrective actions when required.
• Prioritize and resolve urgent logistics and supply chain challenges across the organization.
• Safeguard delivery performance and ensure customer commitments are consistently met.
• Act as the Service & Repair Planner for various Customer Focus Teams, ensuring effective alignment of activities, priorities, and resources.
• Manage the Service & Repair order portfolio and maintain an accurate and reliable planning overview.
• Identify opportunities for process improvements and initiate improvement projects that enhance efficiency, quality, and the customer experience.

Connaissances

Dutch language

English language

German (adv)

Communication skills

Prioritization

Analytical thinking

Formation

Bachelor's degree HBO or equivalent

Outils

MS Office

ERP systems

Description du poste

Neways-Electronics-International-Nv is seeking a Service & Repair Planner to ensure timely service orders, provide feedback to customers, and deliver commitments across the service chain. You will coordinate repair and return processes while collaborating with internal and external stakeholders to drive operational excellence.

You will support the Customer Focus Team, monitor performance, set priorities, and promote continuous improvement and a customer-focused culture.