Strategic Service & Repair Planner

Neways Electronics International NV; Netherlands; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

27 vacation days + 13 ADV days

Exposure to SCM processes

Flexible working hours

Partial remote work

Pension scheme

Holiday allowance

Travel expense reimbursement

Job summary

Neways Electronics International NV is seeking a Service & Repair Planner to coordinate the timely delivery of service orders, repairs, refurbishment and returns, while aligning with production and other teams.

You will support the Customer Focus Team, monitor performance, set priorities and drive continuous improvement, ensuring delivery dates and customer expectations are met through effective stakeholder engagement.

Qualifications

• Bachelor's degree level of working and thinking (HBO) or equivalent.
• Experience with planning and operational/logistics processes is a strong advantage.
• Proficient in MS Office and ERP systems; strong communication in Dutch and English.

Responsibilities

• Manage incoming and outgoing service order flows to achieve operational objectives.
• Coordinate with production and other teams regarding order release and track progress.
• Prioritize and resolve urgent logistics and supply chain challenges.
• Safeguard delivery performance and ensure customer commitments are met.
• Act as the Service & Repair Planner for various Customer Focus Teams.
• Maintain an accurate and reliable planning overview.

Skills

Strong communication

Analytical thinking

Prioritization

Education

Bachelor's HBO or equivalent

Tools

MS Office

ERP systems

Job description

Neways Electronics International NV is seeking a Service & Repair Planner to coordinate the timely delivery of service orders, repairs, refurbishment and returns, while aligning with production and other teams.

You will support the Customer Focus Team, monitor performance, set priorities and drive continuous improvement, ensuring delivery dates and customer expectations are met through effective stakeholder engagement.