Strategic Inside Sales Specialist

VAT Vakuumventile AG

Utrecht

Hybrid

EUR 50,000 - 70,000

Full time

19 hours ago

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Job summary

VAT Vakuumventile AG seeks an experienced Inside Sales professional to support revenue growth and act as the main link between customers, Sales, and internal support. You will ensure opportunities are converted into orders and drive commercial activities within an industrial/B2B environment.

The role requires strong CRM/ERP knowledge (D365, Salesforce, SAP), a customer-centric mindset, and excellent English; German is highly desirable.

Qualifications

3+ years in Inside Sales or related roles in industrial/B2B.
Experience with CRM and ERP systems such as D365, Salesforce, or SAP.
Understanding of technical products and complex customer requirements.
Fluent English; German and French advantageous.

Responsibilities

Handle customer inquiries, RFQs, and commercial activities for assigned B accounts.
Create, manage, and follow up quotations to maximize conversion into customer orders.
Build and maintain strong relationships with customers, distributors, channel partners, and internal stakeholders.
Understand customer requirements and coordinate with Product Management, FAE, Operations, and other functions to provide suitable solutions.
Manage opportunities and customer activities in D365 CRM, ensuring accurate data and timely follow-up.
Support Sales Managers with transactional business, customer activities, and advancement of sales opportunities.
Monitor the sales pipeline and proactively follow up on quotations, opportunities, and customer actions.
Coordinate the resolution of customer issues, delivery concerns, and commercial escalations.
Contribute to continuous improvement of sales processes, CRM data quality, digital tools, and customer experience.