Strategic Global KAM — Hospitality Chains

Booking Holdings, Inc.; Amsterdam; On-site; EUR 80,000 - 110,000; Full time

Job summary

Booking.com is seeking a Key Account Manager for the Global Accounts Team in Amsterdam to own end-to-end relationships with major Chain Accommodation Partners across the EMEA region. You will act as a trusted advisor, leveraging market trends and data-driven insights to optimize partner supply, improve availability, and drive mutual top-line revenue growth.

The role requires 5–7 years in KAM within e-commerce/hospitality, strong negotiation and communication skills, and the ability to coordinate

Qualifications

• 5–7 years in partner-facing Key Account Management in e-travel, hospitality or digital platforms.
• Strong understanding of revenue management, channel management and distribution.
• Excellent relationship-building and communication with C-suite and operational teams.
• Ability to translate data into executive-ready presentations and commercial goals.
• Willingness to travel up to 50% and operate in a fast-paced international environment.

Responsibilities

• Own end-to-end commercial relationship with key accommodation chains at executive level.
• Provide strategic advisory using market trends and KPI data to drive revenue growth.
• Champion Booking.com products and solutions to partner executives to boost channel performance.
• Maintain relationships across Connectivity/XML, Product, Credit Control and Local Partner Services.
• Lead quarterly business reviews, executive workshops, and partner training.
• Manage cross-functional projects between Booking.com B.V. and global account teams.
• Resolve escalations and keep partner documentation up to date.
• Coach and monitor stakeholders to optimize performance.

Skills

Key Account Management

Strategic relationship building

Analytical thinking

Executive communication

Negotiation

Project management

Fluent in English

Education

University degree in Hospitality/Business

Tools

CRM systems

Data analysis tools

Job description

Booking.com is seeking a Key Account Manager for the Global Accounts Team in Amsterdam to own end-to-end relationships with major Chain Accommodation Partners across the EMEA region. You will act as a trusted advisor, leveraging market trends and data-driven insights to optimize partner supply, improve availability, and drive mutual top-line revenue growth.

The role requires 5–7 years in KAM within e-commerce/hospitality, strong negotiation and communication skills, and the ability to coordinate