Strategic Client Services Manager - Key Accounts

Infosys; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Infosys in Amsterdam is seeking an Associate Engagement Manager/Account Management – Client Services to lead strategic client relationships in Banking and Financial Services. You will coordinate market development, prospecting, and proposal processes across portfolios, aiming to grow revenue and reduce leakage.

The role requires interfacing with directors and CIOs, negotiating SoWs, and guiding cross-functional teams to deliver value while ensuring contract compliance and strong client

Qualifications

• Experience in account management within financial services or consulting.
• Strong stakeholder management and client partnering abilities.
• Proven ability to drive revenue growth and manage multi-location accounts.

Responsibilities

• Perform competitor analysis and customer mapping.
• Lead contract negotiations and proposal development.
• Identify and pursue cross-sell opportunities across HBUs.
• Coordinate with Procurement, Legal and multiple units for proposals and SOWs.
• Maintain account plans and conduct executive-level reviews.

Skills

Account management

Stakeholder engagement

Market analysis

Contract negotiations

Tools

MS Excel

PowerPoint

Job description

Infosys in Amsterdam is seeking an Associate Engagement Manager/Account Management – Client Services to lead strategic client relationships in Banking and Financial Services. You will coordinate market development, prospecting, and proposal processes across portfolios, aiming to grow revenue and reduce leakage.

The role requires interfacing with directors and CIOs, negotiating SoWs, and guiding cross-functional teams to deliver value while ensuring contract compliance and strong client