Strategic Channel Partnerships Lead

Talkdesk; Amsterdam; On-site; EUR 70,000 - 90,000; Full time

Job summary

Talkdesk is seeking a channel sales professional to cultivate and expand the partner ecosystem across SaaS SIs, telecom master agents, VARs and resellers in a fast-paced environment.

You will drive growth with current partners (70%) while recruiting new ones (30%), manage pipeline via partner referrals, and collaborate with Sales, Marketing, and Customer teams to boost partner and customer satisfaction. Travel is 70% as needed.

Qualifications

• BA/BS degree required; MBA appreciated.
• 3-5 years of channel sales experience.
• 3+ years in SaaS or telecom industry.
• Creative and passionate about partnering; exceptional ability to develop relationships.
• Engaged personality, polished verbal and written communication skills and meticulous attention to detail.
• “Hunter” mindset with the ability to generate partner referral opportunities while also developing longer term partner relationships.
• Highly organized self-starter who runs toward opportunities.
• Proficient with web-based demo software and tools.
• Comfortable operating in a fast-paced, dynamic startup environment.
• Willingness to travel (70%) as needed.

Responsibilities

• Build and cultivate lasting, meaningful relationships with the Talkdesk channel partner community, including SaaS SIs, telecom master agents, VARs, and other consultants / resellers.
• Focus 70% of your efforts on driving growth with current partners (Telecom, Reseller, GSI, SI, BPO) and 30% on expanding our footprint through new partner recruitment.
• Meet and exceed pipeline quota through the management and execution of the Talkdesk sales process via partner referrals.
• Understand and internalize the Talkdesk vision, solution set, product roadmap, and go-to-market activities and effectively communicate these to partner constituents.
• Collaborate with our Sales, Marketing and Customer teams to generate channel pipeline and partner / customer satisfaction.
• Conduct web-based demos and develop materials necessary to accelerate partner and customer acquisition.
• Provide feedback to the product team concerning partners’ requests for product enhancements.
• Use Salesforce.com to maintain excellent records and report on Channel activity and metrics.
• Recommend Talkdesk partner infrastructure improvements (e.g., partner portal, marketing collateral) as partner needs dictate.

Skills

Channel sales

SaaS

Relationship building

Hunter mindset

Travel 70%

Sales process

Education

BA/BS degree

MBA appreciated

Tools

Salesforce.com

Demo software

Job description

Talkdesk is seeking a channel sales professional to cultivate and expand the partner ecosystem across SaaS SIs, telecom master agents, VARs and resellers in a fast-paced environment.

You will drive growth with current partners (70%) while recruiting new ones (30%), manage pipeline via partner referrals, and collaborate with Sales, Marketing, and Customer teams to boost partner and customer satisfaction. Travel is 70% as needed.