Store Tech Architect: Shape Scalable Retail Systems

Rituals (B Corp™); Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Staff discount

Attractive bonus

Flexible working hours

Company & team events

Growth opportunities

Job summary

Rituals in Amsterdam is seeking an experienced IT Architect to shape and evolve the Retail Technology landscape across our stores. You will own end-to-end architecture, driving standardization and alignment with Retail Tech strategy to deliver reliable, scalable store solutions.

You will collaborate with Retail, Store IT, Enterprise IT, suppliers and projects to translate business needs into practical architectural designs for POS, devices, networks and payment systems, ensuring security and

Qualifications

• Minimum 5 years in IT, with architecture experience.
• Strong knowledge of retail technology environments and store operations.
• Experience designing and governing technology architectures across hardware, software and infrastructure.
• Experience with technology lifecycle management, standardization and rationalization.
• Understanding of ITIL processes (Incidents, Problems, Changes).

Responsibilities

• Act as the architectural owner of the end-to-end Retail Technology landscape.
• Define and maintain architecture principles, standards and guidelines for store technology.
• Manage lifecycle and roadmap of store technology, ensuring scalability and supportability.
• Evaluate new technologies and assess impact on store operations.
• Provide architectural direction for store technology assets (POS, iPads, barcode scanners, payment terminals, Meraki, CCTV, digital signage, meeting room equipment).
• Drive simplification and standardization across the store environment.
• Work with suppliers to improve performance and reliability of solutions.
• Establish and maintain a store lab for testing and pilots.
• Facilitate root cause analysis and problem management sessions.
• Translate store pain points into long-term architectural improvements.

Skills

Architectural ownership

Retail technology

Networking fundamentals

ITIL processes

Azure AD / Entra ID

Tools

Jamf

Jamf 200 certification

ServiceNow

Jira

Confluence

Apple device management

Meraki

Job description

Rituals in Amsterdam is seeking an experienced IT Architect to shape and evolve the Retail Technology landscape across our stores. You will own end-to-end architecture, driving standardization and alignment with Retail Tech strategy to deliver reliable, scalable store solutions.

You will collaborate with Retail, Store IT, Enterprise IT, suppliers and projects to translate business needs into practical architectural designs for POS, devices, networks and payment systems, ensuring security and