Store Supervisor — Lead a Customer‑Focused Team in Rotterdam

Vans; Rotterdam; Hybrid; EUR 27,000 - 34,000; Part time

Benefits offered by this job

Discounts on ski passes

Free kayak rentals

40 paid hours of service time per year

Job summary

Timberland Rotterdam is seeking a customer-focused Store Supervisor to lead our store team and deliver exceptional experiences for every visitor. You will guide daily operations, coach staff, and drive sales through proactive engagement and product recommendations, while maintaining brand standards on the shop floor.

The role requires a 30-hour week with weekend availability and strong communication skills; fluency in English is essential, Dutch is a plus.

Qualifications

• Previous experience in a retail, hospitality or customer-facing supervisory role.
• Ability to deliver exceptional customer experiences.
• Capable of leading, motivating and coaching others.
• Strong communication and interpersonal skills.
• Proactive with clear priorities and initiative.
• Comfortable in a fast-paced retail environment.
• Excellent organizational skills and attention to detail.

Responsibilities

• Lead by example and provide outstanding customer service.
• Create a welcoming store environment for every customer.
• Coach and support team members in daily activities.
• Drive sales through proactive customer engagement and product recommendations.
• Support daily store operations, including opening/closing procedures.
• Monitor visual merchandising and reflect Timberland branding.

Skills

Customer service

Leadership

Communication

Interpersonal skills

Organizational skills

Proactive attitude

Job description

Timberland Rotterdam is seeking a customer-focused Store Supervisor to lead our store team and deliver exceptional experiences for every visitor. You will guide daily operations, coach staff, and drive sales through proactive engagement and product recommendations, while maintaining brand standards on the shop floor.

The role requires a 30-hour week with weekend availability and strong communication skills; fluency in English is essential, Dutch is a plus.