Sales Associate Outlet Batavia Stad (M/F/D) | Full-Time | New Opening

BIRKENSTOCK; Lelystad; On-site; EUR 17,000 - 26,000; Full time

Job summary

BIRKENSTOCK is seeking a service-minded brand ambassador for our Lelystad shop in the Netherlands. You will greet customers, provide expert product advice, and ensure a personal, seamless shopping experience in line with our guidelines.

In this role you will handle cash register transactions, process exchanges or refunds, maintain inviting product displays, and support storage duties on the shop floor. English is essential and Dutch language is a plus; availability May through September,

Qualifications

• Experience in high-quality shoe retail.
• Excellent interpersonal and customer-focused skills.
• Fluent English; Dutch language is a plus.
• Willing to work May–September, including weekends.
• Brand alignment with Birkenstock and enthusiasm for products.

Responsibilities

• Provide comprehensive and personal customer service.
• Convey the value and quality of Birkenstock products to customers.
• Handle cash register, process exchanges and refunds accurately.
• Maintain inviting product displays and arrange stores per guidelines.
• Collaborate with colleagues on storage tasks and shelf replenishment.

Skills

Retail experience

Customer service

Communication

English fluency

Dutch language

Job description

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

YOUR TASKS:

• You ensure an all-round successful customer experience, offering a both comprehensive and personal service through your expertise and open personality.
• As our brand ambassador, you convey the value and quality of our products through your competent support.
• You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
• Even in hectic situations, you keep an overview and your good mood.
• With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
• Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.

YOUR PROFILE:

• Initial professional experience in high-quality (shoe) retail
• You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers
• You inspire not only your colleagues, but also our customers with your positive personality
• You can support us reliably and flexibly between May and September, both during the week and the weekends.
• Very good English skills; Dutch skills are an advantage
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities.

Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application.