Store Manager - New Store Opening

JOE & THE JUICE; Utrecht; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Great Company Culture

Leadership & Educational Programs

Travel & Development Opportunities

Job summary

JOE & THE JUICE in Utrecht is seeking a motivated leader to join their team. The ideal candidate will have a background in leadership, possess excellent interpersonal skills, and be motivated to enhance team engagement and guest experiences.

This role involves managing recruitment, ensuring operational compliance, and driving store performance to exceed KPIs while maintaining a positive working environment.

Join a company that values inclusivity and offers growth opportunities through various leadership and educational programs.

Qualifications

• Minimum 2 years of experience in a similar leadership role.
• Experience in being a part of a team of +10 employees.
• Excellent interpersonal skills.
• Motivated to become a people-centric leader.

Responsibilities

• Lead team members in alignment with company values.
• Manage recruitment and onboarding of team members.
• Ensure a guest-first approach to enhance guest relations.
• Maintain hygiene and safety standards.
• Optimize store performance to achieve defined KPI targets.

Skills

Leadership

Interpersonal skills

Team management

Operational compliance

Job description

Key Responsibilities

• Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
• Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
• Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
• Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
• Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
• Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
• Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
• Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.

Key Qualifications

• Minimum 2 years of experience in a similar leadership role
• Experience in being a part of a team of +10 employees
• Excellent interpersonal skills
• Motivated to become a people-centric leader

Key Performance Indicators

• Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
• Employee Engagement: Employee engagement score, employee turnover, and quick quits
• Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
• Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA

Benefits

• Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
• Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
• Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
• By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.