Store Lead & Brand Ambassador

Tapestry (Coach/Kate Spade); Amsterdam; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Inclusive work environment

Career progression

Volunteer day

Learning & Ambassador Programme

Employee discount

Incentive programme

Job summary

Coach is seeking a Brand Ambassador in Amsterdam to lead on the sales floor, inspire team members, and deliver an exceptional customer experience. You will embody Coach values, increase brand awareness, and support the seamless operation of the store.

The role involves analyzing sales trends, contributing to recruiting and training, and upholding company policies while focusing on customer-centric service. You will participate in initiatives, volunteering programs, and collaborative projects

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to bend, reach, stretch, and lift up to 50 pounds, including product and fixtures.

Responsibilities

• Maintain leadership presence on the sales floor to achieve targets and deliver an exceptional customer experience.
• Lead Brand Ambassador duties and drive brand awareness for Coach.
• Support store operations and implement company initiatives.
• Participate in recruiting, interviewing, and performance evaluation as needed.
• Provide feedback to improve team performance and ensure accountability.

Skills

Retail leadership

Customer service

Communication

Job description

Coach is seeking a Brand Ambassador in Amsterdam to lead on the sales floor, inspire team members, and deliver an exceptional customer experience. You will embody Coach values, increase brand awareness, and support the seamless operation of the store.

The role involves analyzing sales trends, contributing to recruiting and training, and upholding company policies while focusing on customer-centric service. You will participate in initiatives, volunteering programs, and collaborative projects