Store Floor Leader: Drive KPIs & Team Growth

Levi Strauss & Co; Lelystad; On-site; EUR 28,000 - 38,000; Full time

Job summary

Levi Strauss & Co. in Lelystad, Netherlands is seeking a Store Supervisor to drive store performance and support our Stylists. This role serves as the link between our products and customers while supporting and developing our team.

You will focus on achieving KPIs, managing daily operations, delivering an exceptional in-store experience, coaching the team, and developing product knowledge to guide customers in denim choices.

Qualifications

• Passionate about the Levi's brand and living its values.
• Strong customer service skills and experience in efficiently managing a team.
• Proven track record of developing and growing your team.
• Experience in working to and driving KPIs and sales targets within retail.

Responsibilities

• Support and deputise the management team in delivering KPI’s and profit opportunities.
• Implement daily and weekly sales targets for the store team to improve store performance.
• Monitor KPIs and team performance through running reports and updating the management team.
• Assist with store operations such as stock management, payroll, admin and rota.
• Assist customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first.
• Inspire, motivate and develop the team through training, coaching and product knowledge.

Skills

Customer service

Team leadership

Sales targets

KPIs & analytics

Job description

Levi Strauss & Co. in Lelystad, Netherlands is seeking a Store Supervisor to drive store performance and support our Stylists. This role serves as the link between our products and customers while supporting and developing our team.

You will focus on achieving KPIs, managing daily operations, delivering an exceptional in-store experience, coaching the team, and developing product knowledge to guide customers in denim choices.