Floor Manager: KPI-Driven Leader & Customer Coach

LEVI'S; Lelystad; On-site; EUR 32,000 - 45,000; Full time

Job summary

Levi Strauss & Co. is seeking a Store Supervisor in Lelystad, Netherlands to act as a key link between products and customers, supporting and developing stylists while driving store performance.

You will deputise for management, lead the store team to meet daily and weekly targets, and ensure excellent customer service with strong product knowledge. This role emphasizes KPI-driven results and staff development in a vibrant denim brand environment.

Qualifications

• Customer service experience in a retail environment
• Experience leading and developing a team
• Track record of managing and growing your team
• Experience driving KPIs and sales targets in retail

Responsibilities

• Support and deputise for the management team to deliver KPI targets and profit opportunities
• Set daily and weekly sales targets for the store team
• Monitor KPIs and performance through reports and updates to the management team
• Assist with store operations such as stock management, payroll, admin, and rota
• Improve the customer journey with an exceptional 1-2-1 service
• Inspire, motivate and develop the team through training and product knowledge

Skills

Customer service

Team leadership

Job description

Levi Strauss & Co. is seeking a Store Supervisor in Lelystad, Netherlands to act as a key link between products and customers, supporting and developing stylists while driving store performance.

You will deputise for management, lead the store team to meet daily and weekly targets, and ensure excellent customer service with strong product knowledge. This role emphasizes KPI-driven results and staff development in a vibrant denim brand environment.