Retail Floor Manager & Team Coach

levistraussandco; Amsterdam; On-site; EUR 36,000 - 52,000; Full time

Job summary

Levi Strauss & Co. in Amsterdam is seeking a Store Supervisor to act as the vital link between our products and customers while supporting and developing our Stylists.

You will drive KPI targets, support management, and help lead store operations, stock, payroll, admin and rota. The role focuses on delivering exceptional service and developing a high-performing team in a dynamic retail environment.

Qualifications

• Strong customer service skills and experience in efficiently managing a team.
• Proven track record of developing and growing your team.
• Experience in working to and driving KPIs and sales targets within retail.

Responsibilities

• Support and deputise the management team in delivering KPI's and profit opportunities.
• Implement daily and weekly sales targets for the store team to improve store performance.
• Monitor KPIs and team performance through running reports and updating the management team.
• Assist with store operations such as stock management, payroll, admin and rota.
• Enhance the customer journey with a 1-2-1 service and ensure the customer comes first.
• Inspire, motivate and develop the team through training, coaching and product knowledge.

Skills

Customer service

Team leadership

KPI management

Store operations

Job description

Levi Strauss & Co. in Amsterdam is seeking a Store Supervisor to act as the vital link between our products and customers while supporting and developing our Stylists.

You will drive KPI targets, support management, and help lead store operations, stock, payroll, admin and rota. The role focuses on delivering exceptional service and developing a high-performing team in a dynamic retail environment.