Retail Floor Leader & Team Coach

Levi Strauss & Co; Lelystad; On-site; EUR 28,000 - 42,000; Full time

Job summary

Levi Strauss & Co. in Lelystad, Netherlands, is seeking a Store Supervisor to bridge our products with customers and support the store team.

You will drive KPI performance, assist with stock, payroll and rota, and lead customer-facing service to ensure a first-class journey for shoppers. You will inspire and develop your team through training and product knowledge while maintaining focus on achieving daily and weekly sales targets and delivering opportune profit opportunities.

Qualifications

• Experience in retail with ability to manage KPIs and sales targets.
• Strong customer service and leadership skills.
• Experience developing and coaching teams.

Responsibilities

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Skills

Customer service

Team leadership

KPI tracking

Sales targets

Store operations

Tools

POS system

Job description

Levi Strauss & Co. in Lelystad, Netherlands, is seeking a Store Supervisor to bridge our products with customers and support the store team.

You will drive KPI performance, assist with stock, payroll and rota, and lead customer-facing service to ensure a first-class journey for shoppers. You will inspire and develop your team through training and product knowledge while maintaining focus on achieving daily and weekly sales targets and delivering opportune profit opportunities.