Solutions Engineer, Mid Market Sales

Atlassian; Amsterdam; On-site; EUR 114,300 - 179,775; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Competitive compensation

Job summary

Atlassian is seeking a Pre-Sales Solutions Engineer to join our Mid-Market business in Amsterdam. The ideal candidate has 3+ years of experience in pre-sales, excellent communication skills, and a customer-centric mindset. You will drive engagement with customers, articulating the value of Atlassian products during the sales cycle. This role includes collaborating with sales teams and leading product demonstrations.

Additionally, Atlassian offers competitive compensation and comprehensive benefits to support you and your family, including health resources and paid volunteer days.

Qualifications

• 3+ years of experience in a pre-sales capacity with mid-market customers.
• Strong ability to articulate business solutions to customers.
• Ability to build executive relationships with customers.

Responsibilities

• Partner with sales teams on Mid-Market Accounts, tracking customer profiles.
• Understand customer needs and map solutions to Atlassian products.
• Lead compelling demonstrations of Atlassian software.

Skills

Customer-centric mindset

Creative problem-solving

Excellent communication skills

Technical understanding

Presentation skills

Job description

Atlassian is looking for a Pre-Sales Solutions Engineer for our Mid-Market business that’s passionate about being a solution expert in the sales cycle, solving enterprise customers’ hardest business problems with our products and solutions, and helping close enterprise deals.

Responsibilities

• Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid‑Market Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
• Probe for and identify additional opportunities for cross‑product/solution expansion
• Investigate, discover, and assess client pain points
• Be a product expert of Atlassian software in the pre‑sales process, articulating and showing the customer the value of the software and how it can change their way of working
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
• Lead compelling value‑based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy‑in from the customer on Atlassian being the right decision
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi‑directional feedback, and ways to improve the selling cycle together
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
• Continuously learn, develop and refine your pre‑sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Background

• 3+ years of experience interacting with mid‑market customers in a pre‑sales capacity, with excellent communication, strong presentation skills to multi‑level audiences, and unmatched agility to do what it takes to get the job done.
• You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value‑based solutions.
• You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.
• You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
• If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer‑centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $137,700 - $179,775
• Zone B: $124,200 - $162,150
• Zone C: $114,300 - $149,225

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.