Associate Solution Engineer, Mid Market (West) Sales

Atlassian; Amsterdam; On-site; EUR 84,524 - 133,637; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Job summary

Atlassian is seeking a Pre-Sales Solutions Engineer to join their Mid-Market team in Amsterdam. This position is pivotal in helping enterprise customers solve business challenges using Atlassian's innovative products and solutions. You will partner with sales and track customer profiles, ensuring successful solution implementations.

The ideal candidate has over a year of experience in a pre-sales environment and must excel in both communication and problem-solving. Atlassian supports a flexible working environment, offering competitive compensation and a wide range of benefits.

Qualifications

• 1+ years of experience interacting with mid-market customers in a pre-sales capacity.
• Capable of interpreting complex business problems and delivering solutions.
• Comfortable in both business and technical contexts.

Responsibilities

• Partner with sales, partners, and larger account teams on Mid-Market Accounts.
• Participate in customer discovery to understand business problems.
• Lead compelling value-based demonstrations of Atlassian products.

Skills

Excellent communication skills

Strong presentation skills

Creative problem solving

Customer-centric mindset

Job description

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Your future team

Atlassian is looking for a Pre‑Sales Solutions Engineer for our Mid‑Market business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!

With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization.

Responsibilities

• Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid‑Market Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
• Probe for and identify additional opportunities for cross‑product/solution expansion
• Investigate, discover, and assess client pain points
• Be a product expert of Atlassian software in the pre‑sales process, articulating and showing the customer the value of the software and how it can change their way of working
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
• Lead compelling value‑based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy‑in from the customer on Atlassian being the right decision
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi‑directional feedback, and ways to improve the selling cycle together
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
• Continuously learn, develop and refine your pre‑sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Your Background

• 1+ years of experience interacting with mid‑market customers in a pre‑sales capacity, with excellent communication, strong presentation skills to multi‑level audiences, and unmatched agility to do what it takes to get the job done.
• You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value‑based solutions.
• You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences.
• You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
• If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer‑centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $118,800 - $155,100
• Zone B: $107,100 - $139,825
• Zone C: $98,100 - $128,075

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.