Hiring across the UK and Europe | Talent Acquisition Coordinator | HR IT Recruitment
Role Name
Solution Designer / Business Analyst – Telecom Domain (Amdocs CES 8.x/9.x/10.x)
Job Summary
We are seeking experienced Solution Designers and Business Analysts within the Telecom consulting domain to work on Amdocs CES (8.x/9.x/10.x) suite covering CRM, Ordering, MEC, SOM, and MCSS. The role involves working with client executives, product owners, and cross-functional teams to define, design, and implement scalable solutions in a Scaled Agile Delivery Framework.
Key Responsibilities
- For Solution Designer:
- Define Product & Service Modelling across CRM, Ordering, MEC, SOM, and MCSS.
- Create component-level designs and workflows for CRM, Service Assurance & Order Management.
- Collaborate with cross-functional technical teams to ensure seamless implementation.
- Deliver high-quality solution designs within agreed timelines using Scaled Agile methodology.
- Prepare solution documentation and conduct operations training for client stakeholders.
- For Business Analyst:
- Work closely with business stakeholders to elicit, analyze, and document requirements.
- Translate business requirements into functional specifications and user stories.
- Collaborate with product owners and solution designers to ensure alignment between business and technology.
- Manage requirement traceability and prioritize features in Agile backlog.
- Support solution validation, UAT, and ensure requirements are met within delivery timelines.
- Act as a bridge between business and technical teams, ensuring clarity and alignment.
Required Skills & Qualifications
- 3–15 years of relevant experience in Telecom Domain Consulting with Amdocs suite.
- Strong expertise in Amdocs CES modules (8.x/9.x/10.x): CRM, Ordering, MEC/EPC, SOM, MCSS, ARM, Neo, and AUA.
- Proven experience in solution design / business analysis within large-scale telecom transformation programs.
- Hands-on experience in requirement gathering, solution designing, and workflow implementation.
- Strong knowledge of telecom BSS/OSS processes – CRM, Order Management, Service Assurance.
- Familiarity with Scaled Agile Delivery Framework (SAFe/Agile).
- Excellent communication, client interaction, and stakeholder management skills.
- Ability to work collaboratively in multi-vendor and distributed team environments.
Preferred Qualifications
- Prior consulting experience with Tier-1 telecom operators.
- Knowledge of integration patterns and enterprise architecture frameworks.
- Experience with Agile tools (JIRA, Rally, Confluence).
- Telecom domain certifications / Agile certifications (CSM, SAFe Agilist) are a plus.
Seniority level
Employment type
Job function
Industries
- IT Services and IT Consulting
We are removing boilerplate and focusing on responsibilities and qualifications for this role.