Software Implementation Consultant

Dyflexis; Den Haag; On-site; EUR 56,000 - 67,000; Full time

Benefits offered by this job

Fixed salary up to €5,500 gross per月?m

Personal development budget

25 vacation days + birthday off

In-house chef lunch

Company events and trips

Pension plan

8% holiday allowance

Travel allowance

WFH compensation

Friday chair massages

Job summary

Dyflexis is seeking a seasoned Implementation/Project Lead to manage multiple SaaS implementations across retail, hospitality, and logistics. You’ll own project plans, align stakeholders, and ensure delivery from contract signing to customer onboarding.

You’ll apply PRINCE2 principles while staying pragmatic, coordinating training for admins and end users, and visiting clients on-site when it adds value.

Qualifications

• 3+ years of experience in an implementation, project, or consultancy role in SaaS/B2B.
• Demonstrable project management experience, ideally with PRINCE2 or similar.
• Ability to manage multiple ongoing projects without losing overview or quality.
• Clear, confident communication with directors and end users.
• Technically quick to pick up new tools and explain them quickly.
• Fluent in Dutch and English (C1).
• Curious about customers, product, internal developments, and improvements.
• Ownership mindset and proactive attitude.
• Comfortable representing Dyflexis on-site with clients.

Responsibilities

• Run smaller projects independently or with a colleague on larger ones.
• Deliver training to system administrators and end users, explaining complex functionality understandably.
• Visit customers on-site when beneficial to the project and represent Dyflexis accordingly.
• Manage stakeholders across the business from directors to enterprise IT.
• Help shape how the implementation team can work smarter, faster, and more effectively.

Skills

PRINCE2

Project management

Stakeholder management

Multitasking

Communication

Dutch and English (Bilingual)

Job description

At Dyflexis, we help millions of employees worldwide with our workforce management software. From the bakery around the corner to international hotel and retail chains. The software is powerful, customer questions are diverse, and no two days are the same. You'll get to know the product inside out and contribute to something that's growing rapidly in more than 20 other countries.

How do we do it? We work in a fast-paced environment with short communication lines. There are no unnecessary meetings and no politics.

Our Focus? Ownership, clear communication, and getting things done together. We move quickly, learn by doing, and continuously improve how we support our customers. You're the bridge between a signed contract and a customer who actually understands our software, running multiple implementations at once, across retail, hospitality, and logistics, for clients who have nothing in common except that they're counting on you.

This is what you'll do

You'll lead multiple implementation projects at the same time. You work in a structured, PRINCE2-minded way, but you know when to be pragmatic instead. You'reourcustomersfirstpointofcontactforonboardingoncethedealissigned.

You analyse the customer's situation from the ground up: what's the real question, how are their workflows set up, and which stakeholders need to be involved. From there, you build a realistic project plan based on PRINCE2 principles and keep it on track through every phase, even when the situation shifts along the way.

• Run smaller projects independently, and team up with a colleague on the bigger ones
• Deliver training to system administrators and end users, explaining complex functionality in a way every audience understands
• Visit customers on-site when it benefits the project, representing Dyflexis in a way that fits who we are
• Manage stakeholders across the business, from MKB directors to enterprise IT departments
• Help shape how the implementation team can work smarter, faster, and more effectively

This is what you'll need

• 3+ years of experience in an implementation, project, or consultancy role, ideally in a SaaS or B2B environment
• Demonstrable project management experience, ideally with PRINCE2 or a similar structured methodology
• You know how to manage multiple ongoing projects without losing overview or quality
• Clear, confident communication, whether you're at the table with a director or training end users
• Technically quick to pick things up: you don't need to code, but you learn new tools fast and explain them even faster
• Fluent in Dutch and English (C1 level), spoken and written
• Curious about the customer, the product, internal developments, and how things can be better
• You take ownership and don't wait around. You act.
• Comfortable representing Dyflexis, at the office and on-site with clients

What you'll get

At Dyflexis, you'll be part of an ambitious, energetic, and customer-focused team. We offer:

• Fixed salary up to €5.500 gross per month based on a 40-hour week (skill based).
• Personal development budget to level up your skills.
• 25 vacation days + your birthday off in exchange for cake.
• An in-house chef surprising you daily with fresh lunch.
• The best parties, drinks & trips (Winter sports, Ibiza & more).
• Membership at ARJ Training boxing gym (home of champion Tarik & Levi Rigters).
• Solid pension plan & 8% holiday allowance.
• Buy or sell vacation days - you decide.
• Travel allowance and WFH compensation.
• Friday chair massages to kick off your weekend.