Social Listening Analyst

TransPerfect; Netherlands; Remote; EUR 47,000 - 80,000; Part time

Job summary

TransPerfect seeks a Social Listening & Insights Specialist for a freelance, project-based role. You will analyze brand health, sentiment, and campaign performance using advanced listening tools. You’ll craft Boolean queries, deliver data-driven insights, and present strategic recommendations to marketing and product teams.

You will work remotely, collaborating with a global vendor team. Dutch language fluency is essential, with professional English required to engage across international

Qualifications

• 2–3 years of hands-on experience in social listening or consumer insights.
• Native Dutch and professional English language proficiency.
• Strong knowledge of social platforms and analytics tools.

Responsibilities

• Monitor and analyse brand health, trends, and campaign performance via social listening.
• Build and refine complex Boolean queries to extract meaningful data.
• Interpret and report metrics across Meta, X, LinkedIn, YouTube, and others.
• Create data-driven reports informing marketing, product and strategy teams.
• Provide strategic recommendations from real-time sentiment and trends.
• Understand country-specific markets and cultural nuances.

Skills

Social listening

Data analysis

Reporting

Communication

Cultural awareness

Tools

Brandwatch

Crimson Hexagon

Meltwater

Sprinklr

Synthesio

Talkwalker

Sprout Social

Digimind

Sysomos

Job description

TransPerfect stands as a global leader in language and technology solutions, empowering businesses to thrive in a multicultural world.

Freelance Contract (Project based)

Remote working

About the Role:

We are looking for a highly analytical and creative Social Listening & Insights Specialist to join our vendor team. You'll leverage cutting-edge tools and deep platform knowledge to uncover actionable insights that drive brand strategy, campaign performance, and consumer understanding.

Key Responsibilities:

• Monitor and analyse brand health, industry trends, competitive landscape, and campaign performance through social listening tools
• Build and refine complex Boolean queries to extract meaningful data
• Interpret and report on social media metrics across platforms like Meta, X (Twitter), LinkedIn, YouTube, and others
• Create and present data-driven reports and insights that inform marketing, product, and strategy teams
• Provide strategic recommendations based on real-time consumer sentiment and social media trends
• Maintain a strong understanding of country-specific target markets and cultural nuances

What We're Looking For:

• 2-3 years of hands-on experience as a Social Listening Expert, Social Media Analyst, Strategist, or Consumer Insights Analyst
• Strong knowledge of key social media platforms and how users engage on each
• Proven experience with analytics tools such as Brandwatch, Crimson Hexagon, Meltwater, Sprinklr, Synthesio, Talkwalker, Sprout Social, Digimind, Sysomos, or similar
• Ability to write and optimize Boolean queries for deep-dive insights
• Strong communication skills with the ability to translate complex data into clear, actionable insights
• A deep understanding of regional and cultural dynamics in social media behaviour
• Native level proficiency in Dutch language (essential)
• Professional level proficiency in English (essential)