Shift Lead: Hands-On Ops & Team Leadership

Flink; Maastricht; On-site; EUR 33,000 - 36,000; Full time

Benefits offered by this job

Scale-up environment

Growth opportunities

Operational trainings

10% discount on Flink groceries

Job summary

Flink in Maastricht is seeking a Shift Lead (m/f/d) to be the right hand of the Hub Manager on the floor. You will guide pickers and riders, oversee productivity and safety, and handle hands-on tasks like picking, packing, and inbounding to keep orders moving quickly.

The role offers a clear hourly base pay of €15.96 to €17.14 gross, plus benefits such as growth opportunities and a 10% discount on Flink groceries. Availability for at least 24 hours weekly and evenings/weekends is required.

Qualifications

• You enjoy working with people - you are the point of contact for the team.
• You are hands-on and love working in the operations.
• You remain calm in stressful situations, and you have the ability to motivate your team every day.
• You already have some managerial experience, preferably experience in the logistics, retail and/or catering sector.
• You are available for at least 24 hours per week.
• You are available to work evenings and weekends.

Responsibilities

• You lead by example on the floor, guiding and supporting pickers and riders during your shift.
• You take ownership of productivity and safety during your shift - keeping operations tight and the team focused.
• You are hands-on, and picking, packing, and inbounding are part of your day too.
• As the right-hand of the Hub Manager, you step up in the Hub Manager's absence and help drive the hub toward our main goal: getting orders out the door within minutes.
• Beyond leading the team, you're hands-on across all areas of the hub: Safety – Ensuring that all safety and compliance criteria are met; People – Coaching riders and pickers on the floor; Inventory – Assisting with inbound deliveries and order picking; Equipment – Checking the bike fleet and flagging any damage; Hygiene – Keeping shelves, storage, and facilities clean and up to standard; Onboarding – Getting new riders and pickers up to speed from day one.

Skills

People skills

Hands-on

Leadership

Managerial experience

Availability 24 hours

Evenings and weekends availability

Job description

Flink in Maastricht is seeking a Shift Lead (m/f/d) to be the right hand of the Hub Manager on the floor. You will guide pickers and riders, oversee productivity and safety, and handle hands-on tasks like picking, packing, and inbounding to keep orders moving quickly.

The role offers a clear hourly base pay of €15.96 to €17.14 gross, plus benefits such as growth opportunities and a 10% discount on Flink groceries. Availability for at least 24 hours weekly and evenings/weekends is required.