Shift Lead — Hands-On Ops Leader with Growth Path

Flink; Haarlem; On-site; EUR 22,000 - 24,000; Full time

Benefits offered by this job

Groceries discount

Growth opportunities

Operational trainings

Scale-up environment

Job summary

Flink is seeking a Shift Lead (m/f/d) in Haarlem to act as the right hand of the Hub Manager. You will lead a hands-on team on the floor, supervise pickers and riders, and ensure on-time, in-good-condition deliveries while keeping the team motivated and supported.

The role combines supervision with direct involvement in picking, packing, and inbounding to keep operations fast and efficient. Salary ranges between €2,553.60 and €2,742.40 gross per 4 weeks for full-time work, with development

Qualifications

• You enjoy working with people - you are the point of contact for the team.
• You are hands-on and love working in the operations.
• You remain calm in stressful situations, and you have the ability to motivate your team every day.
• You already have some managerial experience, preferably experience in the logistics, retail and/or catering sector.
• You are available for at least 24 hours per week.
• You are available to work evenings and weekends.

Responsibilities

• You lead by example on the floor, guiding and supporting pickers and riders during your shift.
• You take ownership of productivity and safety during your shift — keeping operations tight and the team focused.
• You are hands-on, and picking, packing, and inbounding are part of your day too.
• As the right-hand of the Hub Manager, you step up in the Hub Manager's absence and help drive the hub toward our main goal: getting orders out the door within minutes.
• Safety – Ensuring that all safety and compliance criteria are met.
• People – Coaching riders and pickers on the floor.
• Inventory – Assisting with inbound deliveries and order picking.
• Equipment – Checking the bike fleet and flagging any damage.
• Hygiene – Keeping shelves, storage, and facilities clean and up to standard.
• Onboarding – Getting new riders and pickers up to speed from day one.

Skills

People management

Leadership

Operations

Motivating team

Calm under pressure

Job description

Flink is seeking a Shift Lead (m/f/d) in Haarlem to act as the right hand of the Hub Manager. You will lead a hands-on team on the floor, supervise pickers and riders, and ensure on-time, in-good-condition deliveries while keeping the team motivated and supported.

The role combines supervision with direct involvement in picking, packing, and inbounding to keep operations fast and efficient. Salary ranges between €2,553.60 and €2,742.40 gross per 4 weeks for full-time work, with development