ServiceNow Integration Architect

Zohorecruit; Amsterdam; On-site; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Career development

Dutch benefits package

Job summary

GeekSoft Consulting is seeking a ServiceNow Integration Architect to design and implement enterprise integrations across CMDB, CSDM, ITOM, and Event Management. You will own architecture for integrations between ServiceNow and multiple source systems, defining data mapping, security, and scalable patterns.

You will guide developers on Import Sets, Transform Maps, MID Server, and API-based integrations, while ensuring data quality, reconciliation, and operational support across multi-domain

Qualifications

• ServiceNow integration architect with deep experience designing and implementing enterprise integrations into ServiceNow.
• Focus on CMDB, CSDM, ITOM, Event Management, asset, discovery, and operational data integrations across complex environments.
• Own the architecture and design for integrations between enterprise source systems and ServiceNow.
• Define end-to-end integration strategies for platforms like Splunk, Zabbix, Flexera, SCCM, and NetBox.

Responsibilities

• Lead the technical design of secure, scalable enterprise integrations.
• Guide developers on implementation standards for APIs, IntegrationHub, Import Sets, Transform Maps, and MID Server patterns.
• Define data mapping, payload transformation, normalization, and reconciliation rules.
• Ensure data governance, rights separation, and access control in integration architectures.
• Collaborate with offshore and onshore architects, process leads, and infrastructure teams.

Skills

ServiceNow integrations

CMDB

CSDM

ITOM

Event Management

Data mapping

Data reconciliation

Security & access controls

Tools

IntegrationHub

MID Server

Import Sets

Transform Maps

APIs

Job description

GeekSoft Consulting | Fixed Term Employment

ServiceNow Integration Architect

Amsterdam, Netherlands | Posted on 09/29/2026

• Help design, build and continuously improve the clients online platform.
  
• Research, suggest and implement new technology solutions following best practices/standards.
  
• Take responsibility for the resiliency and availability of different products.
  
• Be a productive member of the team.
  

Requirements

• ServiceNow Integration Architect with deep experience designing and implementing enterprise integrations into ServiceNow.
• The role focuses on CMDB, CSDM, ITOM, Event Management, asset, discovery, and operational data integrations across complex, multi-domain environments.
• Own the architecture and design approach for integrations between enterprise source systems and ServiceNow.
• Define end-to-end integration strategies for platforms such as Splunk, Zabbix, Flexera, SCCM, and NetBox.
• Design scalable integration patterns supporting CMDB, asset, event, monitoring, discovery, and operational use cases.
• Define source-system ownership, data responsibilities, target CI models, reconciliation logic, and transformation standards.
• Lead the technical design of secure, scalable, and maintainable integrations, including authentication, scheduling, retry handling, logging, monitoring, and support procedures.
• Guide developers on implementation standards for APIs, IntegrationHub, Import Sets, Transform Maps, scripted integrations, and MID Server patterns.
• Ensure rights separation, data segregation, and access control requirements are incorporated into integration architecture.
• Assess source-data quality, completeness, consistency, and suitability for ServiceNow ingestion.
• Define data mapping, payload transformation, normalization, duplicate prevention, and operational support processes.
• Collaborate with offshore and onshore architects, process leads, platform owners, and infrastructure teams.
• Deep architecture experience integrating multiple source systems into ServiceNow using APIs, IntegrationHub, Import Sets, MID Server, event pipelines, and scheduled batch integrations.
• Extensive hands-on experience integrating enterprise and operational platforms such as Splunk, Zabbix, Flexera, SCCM/Microsoft Configuration Manager, NetBox, Datadog, Active Directory, vCenter, and Azure.
• Strong understanding of ServiceNow CMDB, CSDM, ITOM, Event Management, Discovery, and CI lifecycle management.
• Ability to define source-of-truth principles, reconciliation rules, normalization strategies, and target data models.
• Strong knowledge of integration security, credential management, error handling, observability, performance tuning, and supportability.
• Experience designing scalable integration architectures for multi-team and multi-domain ServiceNow environments.
• Strong understanding of data mapping, payload transformation, data quality controls, duplicate prevention, and operational run support.
• Experience with domain separation, ACLs, rights segregation, and controlled access models.
• Ability to work independently in an offshore environment while collaborating effectively with onshore architects and technical stakeholders.
• Experience in telecom, utilities, critical infrastructure, or other complex enterprise environments.
• Experience integrating event, monitoring, and observability platforms with ServiceNow Event Management and CMDB.
• Knowledge of OT network asset structures and service-impact relationships.
• Relevant ServiceNow certifications such as CSA, CAD, CIS-CMDB, CIS-ITSM, or IntegrationHub-related certifications.

Candidate Prerequisite

• EU citizenship or a minimum of 7 years of residence/work experience within the EU.

Fixed Term Employment Contract

Work-Life Balance

Flexible Work Mode

What GeekSoft Consulting Offers

• International, collaborative consulting culture with clear career development paths.
• Comprehensive Dutch benefits package emphasizing well-being, mobility, and career growth.