Stanley David and Associates is looking for a candidate with strong experience in administering ITSM solutions, especially with ServiceNow. This role requires proven skills in configuring ServiceNow modules and leading implementation projects. As part of a hybrid team based in Utrecht or Amsterdam, the candidate should have significant experience in industry-leading ITSM tools and a solid understanding of ITIL processes. This position is perfect for professionals seeking to leverage their expertise in a dynamic environment.
Qualifications
Good years experience in administration/implementation/configuration of an ITSM solution in medium to large organizations.
Good experience in ServiceNow across various modules including ITSM, ITBM, ITAM.
Experienced in ITIL process definitions and architecture configurations.
Skills
Administration of ITSM solutions
ServiceNow configuration
ITIL Process Definition
Implementation project leadership
Custom application design in ServiceNow
Tools
ServiceNow
Job description
Location
Utrecht/Amsterdam (Hybrid) – any of these locations as per candidate convenience
Job Description
Below is the required experience.
Experience
Good years experience in administration/implementation/configuration of an ITSM solution in medium to large organization
Good years experience in administration/implementation/configuration of ServiceNow in the areas of ITSM, ITBM, ITAM, ITOM (not limited to) HRSD, CSM, SPM, FSM and Scoped Application solution
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations, Converting Business Requirements into Technical Solutions
Lead at least a couple of Implementation projects in different ServiceNow modules including Scoped applications and 1 complete Implementation lifecycle for ServiceNow
ServiceNow custom application design and development experience
Past work experience with industry leading providers of ITSM tools