Service Engineer (Rotterdam)

Radio Holland; Netherlands; On-site; EUR 36,805 - 52,072; Full time

Job summary

Radio Holland Rotterdam seeks a Service Engineer to perform on-site service work on vessels, ensuring reliable maritime communication and navigation systems. You will document activities, follow QHSE standards and report to the Technical Service Team Lead within the Deepsea Department.

The role requires strong problem-solving and customer-focused service delivery. After initial training, you will independently handle service requests, aim for First-Time-Right diagnostics, and maintain up-to-date

Qualifications

• Technical background in engineering or equivalent practical experience.
• Experience in a technical or field service environment with troubleshooting skills.
• Strong communication skills and ability to work independently and in a team.
• Willingness to travel and work in maritime environments, with good English.

Responsibilities

• Execute service jobs on vessels as directed by the Service Coordinator or Scheduler.
• Maintain, troubleshoot and optimize maritime communication and navigation systems.
• Prepare accurate service reports according to Radio Holland standards.
• Document services provided, materials used and technical findings clearly.
• Follow QHSE principles, policies and regulations during all service activities.
• Keep technical knowledge up to date by reviewing technical bulletins and manuals.

Skills

Engineering background

Electrical/electronics

Strong communication

Willing to travel

Education

Bachelor’s degree in Electrical Engineering or Electronics

Job description

In this role, you will execute service jobs on vessels and ensure the reliable operation of maritime communication and navigation systems. You will maintain, troubleshoot and document service activities in line with Radio Holland’s safety, quality and customer service standards.

You will contribute to customer satisfaction and operational reliability by carrying out service work accurately, following QHSE requirements and keeping your technical knowledge up to date. The role sits within the Deepsea Department, which consists of service engineers, coordinators and technical specialists, and reports to the Technical Service Team Lead.

Who we are

Radio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance the safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. With a focus on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in their mission to achieve safe and seamless operations at sea.

Workplace type: On-site

Job Type: Full Time

Location Rotterdam, The Netherlands

What You Will Do

You will:

• Execute service jobs on vessels as directed by the Service Coordinator or Scheduler.
• Maintain, troubleshoot and optimize maritime communication and navigation systems.
• Prepare accurate service reports according to Radio Holland standards.
• Document services provided, materials used and technical findings in a clear and complete way.
• Follow QHSE principles, policies, regulations and standards during all service activities.
• Keep technical knowledge up to date by reviewing technical bulletins, service manuals, installation manuals and other relevant technical information.

What does success look like?

• After completing the required training and a period of guidance, independently perform service work on board vessels.
• Consistently aim for a First-Time-Right outcome by accurately diagnosing and resolving technical issues during the initial attendance.
• Be fully prepared for each service request with a clear job scope, the correct documentation, relevant job notes, tools and required spare parts.

Deliver Results

A person is successful in this role when they:

• Deliver reliable maintenance, troubleshooting and repair services for maritime navigation and communication systems in accordance with Radio Holland standards.
• Minimize vessel downtime and support customer satisfaction through accurate, efficient and customer-focused service.
• Complete accurate and comprehensive service reports on time, clearly documenting the work performed, materials used and technical findings to support accurate and undisputed invoicing.
• Manage assigned service jobs and changing priorities effectively, while coordinating closely with Service Coordinators and Schedulers.
• Work safely and in full compliance with QHSE requirements and applicable regulations, while keeping technical knowledge up to date.

Values and Behaviours

Success in this role is not only about what you deliver, but also how you deliver it. We expect everyone to work in line with our values:

• Trust to act
  You take ownership, make informed decisions and follow through on commitments.
• Passionate to perform
  You bring energy, aim for high standards and look for ways to improve how work gets done.
• Make it fun
  You contribute to a positive working environment, build constructive relationships and collaborate with others in a way that creates energy.
• Act responsibly
  You make fair, ethical and sustainable choices, consider the impact of your actions and contribute to an inclusive and respectful workplace.

What You Bring

Required

• Technical background in engineering, electronics or a related field, or equivalent practical experience.
• Experience in a technical or field service environment, with strong technical aptitude and troubleshooting skills.
• Strong communication skills, with the ability to work both independently and within a team.
• Flexibility to travel and work in maritime environments, with excellent command of English.

Preferred

• Interest in the maritime sector.Bachelor’s degree in Electrical Engineering, Electronics or a related field.
• Experience in a technology-driven industry, such as shipbuilding, retrofit, oil and gas, navy or maritime services.
• Knowledge of maritime communication and navigation systems.

How we hire

Our hiring process is designed to be structured, fair and inclusive. The process typically includes:

• Application review
• Introductory conversation
• Role-specific interview or assessment
• Final interview
• Offer

We do not ask candidates about current or previous salary. Selection decisions are based on role-related skills, experience, expected contribution and behaviours aligned with our values.

Salary (For EU only) Between 3.297,87 EUR – 4.665,83 EUR per month and is depending on relevant skills, experience, role level and internal pay framework.

Curious if we are a good fit for you?

If you are an eager and motivated Service Engineer for our Deepsea department, with a passion for maritime technology and a commitment to exceptional service, we encourage you to apply.

Please apply directly through LinkedIn or via our careers website. After submitting your application, you will receive further communication about the next steps in the process.