Senior SRE Expert: Payments Platform Reliability Lead

ING; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Vacation days 25-28

Pension scheme

13th month salary

Hybrid working

Personal growth

Informal work environment

Job summary

ING's Payment and Settlement Services (PSS) in Amsterdam is seeking a Senior SRE Expert to guide tribes toward Site Reliability goals. You will balance priorities across squads while ensuring reliable, secure, and scalable services for ING's customers.

The role requires strong Linux/Windows, CI/CD, monitoring (Prometheus, Grafana, ELK), and cloud skills, plus the ability to mentor others and collaborate in a global SRE Guild.

Qualifications

• Knowledge of Linux (RHEL) or Windows and strong IT fundamentals.
• Experience with monitoring and alerting tools (Prometheus, Grafana, ELK).
• Familiarity with SRE concepts (SLI, SLO, incident management).
• CI/CD experience, preferably Azure DevOps.

Responsibilities

• Support or perform in-depth reviews of asset/service monitoring and alerting setups.
• Support or perform in-depth reviews of asset/service resilience architectural design.
• Provide knowledge sessions on SRE topics such as SLI/SLO, resilience testing, and DR reviews.
• Analyze Root Cause and Post-Mortems; identify actions to prevent recurrences.
• Identify structural improvements from incident/problem/change data analysis.
• Provide hands-on support to teams implementing ING monitoring standards.
• Mentor and coach other SRE Experts and contribute to Global SRE Guild.

Job description

ING's Payment and Settlement Services (PSS) in Amsterdam is seeking a Senior SRE Expert to guide tribes toward Site Reliability goals. You will balance priorities across squads while ensuring reliable, secure, and scalable services for ING's customers.

The role requires strong Linux/Windows, CI/CD, monitoring (Prometheus, Grafana, ELK), and cloud skills, plus the ability to mentor others and collaborate in a global SRE Guild.