Senior NAMER Collections Analyst — 4-Month Contract

twentysix; Hilversum; Hybrid; EUR 36,000 - 54,000; Full time

Job summary

Monks is seeking a Senior Collections Analyst to own NAMER aged debt recovery (>180 days), engage key accounts, and drive cash collection. The 4-month contract role requires strong negotiation, analytics, and collaboration with internal teams to resolve disputes and ensure ledger integrity.

The ideal candidate has 3–4+ years in B2B credit control, excellent English communication, and proficiency in Excel/NetSuite. This position offers a hybrid work setup and a competitive hourly rate.

Qualifications

• 3-4+ years of B2B credit control and collections experience, specifically NAMER ledgers and aged debt (180+ days).
• Self-starter with autonomous work style and ownership from day one.
• Strong influencing and stakeholder skills to drive payment resolutions.
• Analytical, detail-oriented debt ledger analysis and dispute resolution.
• Proficient in Excel/Google Sheets; NetSuite experience preferred.
• Excellent verbal and written English skills.

Responsibilities

• Aged Debt Recovery (180+ Days): analyze NAMER aged debt to identify high-priority accounts and recovery strategies.
• Customer Engagement & Negotiation: contact NAMER accounts by phone and written communication to secure payment commitments or settlements.
• Cross-Functional Alignment: collaborate with Client Account Managers, Billing, and Cash Application to resolve disputes and short payments.
• End-to-End Collections: manage dunning workflows, ledger updates, and track progress toward cash recovery targets.
• Reporting & Escalations: provide weekly aging updates and recommended next steps to management.
• Ledger Integrity & Reconciliation: investigate discrepancies and support subledger accuracy across accounts.

Skills

Excel/Google Sheets

Negotiation

Communication

Analytical thinking

Tools

NetSuite

Job description

Monks is seeking a Senior Collections Analyst to own NAMER aged debt recovery (>180 days), engage key accounts, and drive cash collection. The 4-month contract role requires strong negotiation, analytics, and collaboration with internal teams to resolve disputes and ensure ledger integrity.

The ideal candidate has 3–4+ years in B2B credit control, excellent English communication, and proficiency in Excel/NetSuite. This position offers a hybrid work setup and a competitive hourly rate.