Credit & Collections Specialist (gn) Accounts Receivable

PowerToFly; Amsterdam; On-site; EUR 42,000 - 64,000; Full time

Job summary

PowerToFly in Amsterdam, Netherlands seeks a Credit & Collections Specialist to manage customer collections, resolve payment issues, and support healthy cash flow. You will interact with customers and internal stakeholders to improve payment performance and maintain precise records.

You will investigate discrepancies, support ageing analysis, and contribute to KPI tracking using ERP and Excel. Hybrid work arrangement is offered with visa-ready requirements as applicable.

Qualifications

• Experience communicating with customers to resolve payment issues and disputes.
• Ability to build positive relationships with customers and internal stakeholders.
• Experience supporting cash-flow optimization and payment performance metrics.

Responsibilities

• Manage customer communication via phone, email, and portals regarding invoices and payments.
• Build positive customer relationships to support collections and timely payments.
• Investigate and resolve account discrepancies, billing issues, short payments, and other payment-related challenges.
• Maintain accurate records of collection activities in ERP/finance systems.
• Support reporting, aging analysis, and finance performance tracking using Excel and related tools.
• Monitor payment behaviour and support KPIs like overdue balances and DSO.

Skills

Customer communication

Relationship building

Cash flow optimization

Problem solving

Tools

ERP systems

Excel

Job description

• Are you looking for a role where you can combine customer contact, problem-solving, and financial expertise?
• Do you enjoy building relationships with customers while helping improve business performance and cash flow?
• Would you like to join an international technology company that offers flexibility, development opportunities, and the freedom to shape your career?

Practical Information:

Location:Amsterdam, Netherlands| Reports to:CreditCollection Manager Benelux| Work Arrangement:Hybrid| Visa Requirements:Valid working visa forNetherlands| Language Requirements:fluent/professional Dutchand English, written and verbal

As a Credit & Collections Specialist (gn) Accounts Receivable, you will manage customer collections activities, resolve payment-related issues, and support healthy cash flow across the business. Through regular interaction with customers and internal stakeholders, you will help improve payment performance, maintain accurate records, and contribute to key finance objectives.

Key Responsibilities:

• Manage customer communication through phone, email, and customer portals regarding outstanding invoices and payment-related queries.
• Build positive customer relationships while supporting collections activities and timely payments.
• Investigate and resolve account discrepancies, billing issues, short payments, and other payment-related challenges.
• Maintain accurate records of collection activities using ERP and financial systems.
• Support reporting activities, ageing analysis, and finance performance tracking through Excel and related tools.
• Monitor customer payment behaviour and support the achievement of key performance indicators such as overdue balances and DSO.