Senior Mass Spec Field Service Engineer - Remote NL

Revvity Health Sciences

Netherlands

Remote

EUR 70,000 - 95,000

Full time

2 days ago

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Job summary

Revvity Health Sciences is seeking a Senior Field Service Engineer to support the Netherlands and Belgium with on-site and remote service for mass spectrometry systems. You will install, maintain, calibrate, troubleshoot, and repair MS/MS instruments, travel regularly, and ensure high customer satisfaction through proactive service and clear communication.

Fluency in English and Dutch is required. Join a global team delivering advanced analytical solutions and contribute to field-based

Qualifications

Degree in engineering or related technical field.
Several years of field service experience with mass spectrometry instrumentation (MS/MS preferred).
Strong knowledge of analytical instrumentation hardware, electronics, and software.
Able to troubleshoot complex instrument issues and work independently in customer-facing environments.

Responsibilities

Install, qualify, maintain, troubleshoot, and repair MS/MS instruments.
Perform preventive maintenance, calibration, and corrective service to ensure instrument performance.
Diagnose and resolve hardware, software, and instrument-related issues.
Provide technical support and guidance to customers, ensuring high satisfaction.
Build and maintain relationships through professional, reliable service.
Deliver on-site customer training on instrument operation and maintenance.
Document all service activities accurately in service systems.
Coordinate with internal teams to ensure effective customer support.