Senior Manager, IT – Order to Bill S4

The Kraft Heinz Company; Amsterdam; On-site; EUR 120,000 - 170,000; Full time

Job summary

The Kraft Heinz Company in Amsterdam is seeking a Senior Manager for Order to Bill (OTB) to lead SAP S/4HANA implementations and global transformation programs. You will drive end-to-end OTC/OTB process design, align with business stakeholders, and ensure scalable, high-impact technology delivery within a large multinational ERP ecosystem.

As a functional leader, you will partner with IT, Finance, Supply Chain, and external partners to deliver innovations, governance, and change management while

Qualifications

• 7+ years leading SAP Order to Bill in global environments.
• Strong hands-on SAP S/4HANA implementation experience.
• Deep expertise in SAP SD, OTB processes and integrations with Finance.
• Proven project and stakeholder management experience.
• Experience with global teams and third-party partners.
• Excellent analytical and communication skills.

Responsibilities

• Lead SAP S/4HANA Order to Bill implementations and transformations.
• Define roadmaps, process improvements, and digital transformation opportunities.
• Manage large projects and agile delivery teams.
• Collaborate with SAP SD, Finance, Supply Chain, EDI, and Master Data teams.
• Establish governance, testing, deployment, and change management.
• Monitor KPIs and drive automation, efficiency and revenue enablement.
• Mentor teams and external partners.
• Support AI-enabled automation initiatives in Order to Cash.

Skills

SAP Order to Bill

SAP S/4HANA

Project management

Stakeholder management

Leadership

Education

SAP S/4HANA certification

Tools

EDI

Middleware

APIs

Job description

Job Description

Who we are

We’re one of the world’s largest food and beverage companies and a trusted producer of high-quality, great-tasting, and nutritious foods, earning us a spot on 97% of American household tables. As the guardians of our beloved brands and the creators of innovative products, we’re dedicated To Sustainably Grow by Delighting More Consumers Globally.

Today, The Kraft Heinz Company is building a new legacy by investing in a robust infrastructure to revolutionize the food and beverage industry. We are on a journey to create a digitally-powered, agile-enterprise – all while honoring a 150-year heritage and a portfolio of 200 iconic brands. Our ambition to create an environment where powerful AI solutions augment humans and where small mission-based teams relentlessly pursue tangible solutions for our consumers, customers, and the enterprise.

At the heart of this journey is SAP S/4HANA transformation and intelligent automation across our core business processes.

What you’ll do

Kraft Heinz is currently seeking a Senior Manager – Order to Bill (OTB) under KH Tech within the ERP organization. This role will lead strategic initiatives and global transformation programs across the OTB landscape with a strong focus on SAP S/4HANA implementation, optimization, and operational excellence.

As a Senior Manager – OTB, you will serve as a functional leader responsible for driving end-to-end Order to Bill enabling technology, partnering closely with business stakeholders, system integrators, and cross-functional IT teams to deliver scalable and innovative solutions.

You Will

• Lead and manage SAP S/4HANA Order to Bill implementations, enhancements, and transformation initiatives across global business units. Drive end-to-end OTC/OTB process design including Order Management, Pricing, Credit Management, ATP and Fulfillment, Delivery Processing, Billing and Invoicing, EDI/Customer Integration, Returns and Claims Management, e-invoicing, SAP DRC
• Partner with business stakeholders to define roadmap strategies, process improvements, and digital transformation opportunities.
• Manage large-scale projects and agile delivery teams to ensure successful implementation within scope, timeline, budget, and quality expectations.
• Lead cross-functional collaboration between SAP SD, Finance, Supply Chain, EDI, Middleware, and Master Data teams.
• Establish governance, testing strategy, deployment planning, and change management processes to ensure successful business adoption.
• Monitor operational KPIs and drive continuous improvement initiatives focused on automation, efficiency, customer experience, and revenue enablement.
• Mentor and manage internal teams, external consultants, and offshore resources while fostering a collaborative and high-performance culture.
• Support innovation initiatives leveraging AI, analytics, and intelligent automation within the Order to Cash ecosystem.
• Ensure solution alignment with enterprise architecture standards, compliance requirements, internal controls and SAP best practices.

Who you are

• I have strong hands-on experience in SAP Order to Bill processes with deep expertise in SAP S/4HANA implementations.
• I have successfully led multiple full lifecycle SAP transformation programs in global environments.
• I possess strong functional expertise in SAP SD and related integrations with Finance, Supply Chain, Logistics, and EDI platforms.
• I am experienced in project management methodologies including Agile, Waterfall, and hybrid delivery models.
• I am a strong people leader with proven experience managing and mentoring teams, consultants, and vendor partners.
• I am confident in conducting strategic discussions with senior business stakeholders and translating business needs into scalable technology solutions.
• I am passionate about process optimization, automation, and delivering business value through digital transformation.
• I thrive in fast-paced environments and can effectively navigate organizational complexity and competing priorities.

Basic Qualifications

• Minimum 7+ years of experience in a lead role managing SAP Order to Bill functions.
• Strong hands-on experience with SAP S/4HANA implementation projects.
• Deep expertise in SAP SD configuration and OTB business processes.
• Proven experience in project management and stakeholder management.
• Experience managing global teams and third-party implementation partners.
• Strong analytical, communication, and problem-solving skills.

Preferred Qualification

• Experience in consumer goods, manufacturing, or food & beverage industries.
• Knowledge of SAP integration technologies including EDI, middleware, and APIs.
• Exposure to AI-enabled business process automation and analytics platforms.
• SAP S/4HANA certification or related SAP certifications preferred.
• Experience with SAP Order Management solutions, FSCM, and Revenue Management is a plus.

Why us?

We’re accelerating our ambition to become a best-in-class Tech leader by making data-driven investments that drive smarter business decisions. As the guardians of 200 beloved brands and the creators of innovative products, we’re dedicated To Sustainably Grow by Delighting More Consumers Globally. What we build today helps bring joy to customers, consumers, and communities around the world tomorrow. Ready to build the future of food, now? Have a seat at our table and join our Digital Revolution.

Ready to help future-proof our legacy? Join our table, and Let’s Make Life Delicious!

Location(s)

Amsterdam

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes