Senior Manager, Global Operational Excellence Performance

Kraft Heinz; Amsterdam; Hybrid; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid working model

Competitive salary & bonus structure

Commuting Allowance

Hybrid Work Allowance & Reimbursements

Gym Discount Plan

Employee Assistance Program

Supplemental Health Insurance

Job summary

Kraft Heinz in Amsterdam is seeking a Senior Manager to own KPI definitions and performance improvements for core manufacturing metrics: Yield, Productivity, and OEE. You will set targets, govern measurement, and drive data-driven improvements across the business.

You will lead dashboards, governance, and continuous improvement programs, connecting KPI ownership to loss and cost deployment within KHMS pillars, and manage the Champion program to deliver short- and long-term cost savings.

Qualifications

• Bachelor’s degree in engineering, industrial engineering, operations management, or a related field.
• Strong experience in manufacturing, operational excellence, engineering, or continuous improvement environments.
• Strong understanding of KPI definition, target setting, and performance management in operations.
• Strong analytical skills, with the ability to translate data into actionable business insight.
• Experience building governance, routines, and ways of working that improve performance consistency at scale.
• Ability to lead cross-functional alignment on measures, targets, and performance priorities.
• Strong stakeholder management and influencing skills across complex, multi-site environments.
• Entrepreneurial mindset with a strong focus on business impact and continuous improvement.

Responsibilities

• Lead the AOP and 3YP process for the core manufacturing KPIs: Yield, Productivity, and OEE
• Own short- and long-term target setting, including improved ways of working, benchmarks, and models.
• Own KPI definitions, ensuring consistent and aligned application across the business
• Lead the development of dashboards and reporting approaches that create one source of truth for KPI data and interpretation
• Develop and evolve new metrics and, provide stronger insight into losses, costs, and performance improvement opportunities
• Strengthen visibility of loss and cost opportunities that can be tackled and eradicated in operations
• Link KPI ownership and insight generation directly to Loss and Cost Deployment within the Leadership Pillar and other KHMS pillars to improve business performance
• Lead the Champion program for Yield, Productivity, and OEE, supporting the business in delivering short-term and long-term cost savings through continuous improvement initiatives and one-off projects
• Establish and strengthen governance for KHMS and Continuous Improvement processes to create a more objective way of measuring maturity

Skills

KPI governance

Cross-functional leadership

Data analysis

Stakeholder management

Strategic thinking

Performance management

Change leadership

Entrepreneurial mindset

Education

Bachelor’s degree in engineering, industrial engineering, operations management, or a related field

Job description

Senior Manager, Global Operational Excellence Performance at a glance …

The Global Operational Excellence Performance Lead owns the definition, governance, target-setting, and performance improvement agenda for Kraft Heinz’s core manufacturing KPIs:Yield, Productivity, and OEE. The role leads how these KPIs are defined, measured, interpreted, and improved across the business, with a direct connection to theAOP,3YP, KHMS maturity, and delivery of business performance.

This role is accountable for creating a consistent and objective approach to KPI ownership across target setting, dashboard development, governance, and continuous improvement. It ensures one clear source of truth for data and interpretation, strengthens insight into losses and costs, and supports the business in delivering both short-term and long-term savings through continuous improvement initiatives and one-off projects.

Key Ingredients:

• Lead theAOPand3YPprocess for the core manufacturing KPIs:Yield, Productivity, and OEE
• Own short- and long-term target setting, including improved ways of working, benchmarks, and models.
• Own KPI definitions, ensuring consistent and aligned application across the business
• Lead the development of dashboards and reporting approaches that createone source of truthfor KPI data and interpretation
• Develop and evolve new metrics and, provide stronger insight into losses, costs, and performance improvement opportunities
• Strengthen visibility of loss and cost opportunities that can be tackled and eradicated in operations
• Link KPI ownership and insight generation directly toLoss and Cost Deploymentwithin theLeadership Pillarand other relevant KHMS pillars to improve business performance
• Lead the Champion program forYield, Productivity, and OEE, supporting the business in delivering short-term and long-term cost savings through continuous improvement initiatives and one-off projects
• Establish and strengthen governance for KHMS and Continuous Improvement processes to create a more objective way of measuring maturity

Essential Functions & Responsibilities

• Lead theAOPand3YPprocess for the core manufacturing KPIs:Yield, Productivity, and OEE
• Own short- and long-term target setting, including improved ways of working, benchmarks, and models.
• Own KPI definitions, ensuring consistent and aligned application across the business
• Lead the development of dashboards and reporting approaches that createone source of truthfor KPI data and interpretation
• Develop and evolve new metrics and, provide stronger insight into losses, costs, and performance improvement opportunities
• Strengthen visibility of loss and cost opportunities that can be tackled and eradicated in operations
• Link KPI ownership and insight generation directly toLoss and Cost Deploymentwithin theLeadership Pillarand other relevant KHMS pillars to improve business performance
• Lead the Champion program forYield, Productivity, and OEE, supporting the business in delivering short-term and long-term cost savings through continuous improvement initiatives and one-off projects
• Establish and strengthen governance for KHMS and Continuous Improvement processes to create a more objective way of measuring maturity

Expected Experience & Required Skills

• Bachelor’s degree in engineering, industrial engineering, operations management, or a related field
• Strong experience in manufacturing, operational excellence, engineering, or continuous improvement environments
• Strong understanding of KPI definition, target setting, and performance management in operations
• Strong analytical skills, with the ability to translate data into actionable business insight
• Experience building governance, routines, and ways of working that improve performance consistency at scale
• Ability to lead cross-functional alignment on measures, targets, and performance priorities
• Strong stakeholder management and influencing skills across complex, multi-site environments
• Entrepreneurial mindset with a strong focus on business impact and continuous improvement

What We Offer You

• An ambitious employer; we only want the best for you.
• A fast career track like only few other companies can match.
• A competitive salary and excellent bonus structure (above market); at KraftHeinz we strongly believe and live by ownership and meritocracy.
• A hybrid working model; because we believe the future of work is based on a building modern, adaptable, and agile workplace culture. 3 days from our office in Amsterdam and 2 days from home with additional 20 days per year to work from anywhere you want!
• Additional benefits such as Commuting Allowance, Hybrid Work Allowance & Reimbursements, Bicycle & Gym Discount Plan, Employee Assistance Program and Supplemental Health Insurance.
• A wide range of discounts with KraftHeinz’s partnerships on fashion, electronics, travels and many more! Last and not least; there are always room for new insights: If you have an idea, please let us know, and we can set it in action!

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Location(s)

Amsterdam

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.