Senior IT Asset Administrator & IMAC Support

Applied Medical; Amersfoort; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

27 paid vacation days

Hybrid on-site role

Commuting allowance

Training and development opportunities

Pension scheme with generous employer/

€50 net health insurance contribution

Volunteer days

Job summary

Applied Medical is seeking a Senior IT Asset Administrator / IMAC Support to manage CMDB content, storage inventory, and onboarding/offboarding for team members with on-site technical support.

The role requires ITIL familiarity, 2+ years in a similar position, and experience with IT asset management and ITSM tools (ServiceNow preferred). Hybrid options available with strong training and benefits.

Qualifications

• ITIL certification or training.
• At least 2 years in a similar role.
• Experience maintaining IT Asset Management.
• Experience in an international environment.
• Experience with ITSM tools (ServiceNow preferred).
• Proficient with Excel pivot tables, filters, and CSV files.

Responsibilities

• Lifecycle asset administration.
• Administration of CMDB content.
• Audit support and compliance.
• Administration of IT vendor portal records.
• Storage room custodian for IT inventory.
• Provide hands-on end-user support and guidance.
• Provide IT training and training documentation.
• Identify opportunities for process improvements.

Skills

IT Asset Management

International environment experience

Education

ITIL Certification

2+ years in similar role

Tools

ServiceNow

Excel (Pivot Tables)

Job description

The Senior IT Asset Administrator / IMAC Support is responsible for the IT Configuration Management database (CMDB) content and supports in other IT related administrative processes. The Senior IT Asset Administrator / IMAC Support is responsible for the IT storage inventory, reports, and documentation. The Senior IT Asset Administrator / IMAC Support is responsible for the onboarding, offboarding and move process of (new) team members, in relation to the needed hardware and (on-site) technical support.

Key responsibilities

• Responsible for lifecycle asset administration
• Responsible for the administration of the IT Configuration Management Database (CMDB)
• Ensure audit support and compliance
• Responsible for the administration of database records of IT-related vendor portals, such as telecom vendors
• Storage room custodian, responsible for the correct storage and organization of IT inventory
• Provide hands‑on assistance and guidance to end‑users, effectively assisting in resolving their issues
• Responsible to provide proactive IT training (when needed) and supply training documentation
• Identify and implement opportunities for improvement in processes, procedures and/or systems within department

What you bring

• Relevant IT technical training or certifications (ITIL preferred)
• A minimum of 2‑year prior experience in a similar position
• Proven knowledge of maintaining IT Asset Management
• Work experience in an international environment
• Experience with IT service management tools (ServiceNow preferred)
• Knowledge of Excel pivot tables, filters and can work with CSV files

What we offer

• An international working environment, fueled by respect and a healthy work‑life balance tailored to the business and team member’s needs
• 27 paid vacation days (based on full‑time contract) with option to purchase five additional days
• This is mainly an on‑site role with hybrid options
• Commuting allowance of €0,23/km or full coverage of public transportation costs
• A wide variety of internal trainings and development possibilities and a tuition program for external trainings
• The opportunity to pro‑actively work on your vitality and fitness
• State‑of‑the‑art facilities, including green areas, in‑house restaurant and gym
• Additional benefits, such as:
  • Attractive pension scheme (your contribution at 4%, ours at 12%)
  • €50 net monthly health insurance contribution
  • Two (paid) days per year dedicated to volunteering activities
  • Several fun company events and meaningful initiatives organized throughout the year