Senior ICT Systems Technician – On-Site (The Hague) – NATO SECRET

Academic Key; Den Haag; Hybrid; EUR 52,000 - 75,000; Full time

Job summary

Academic Key in The Hague is seeking a Principal Technician (ICT Systems) to install, maintain and repair ICT systems on-site. You will provide frontline technical support to end-users, troubleshoot issues, and implement security and reliability measures across the organization.

The role demands hands-on experience with system/software configuration, network management, and continuous improvement of ICT infrastructure, with on-site duties and occasional on-call responsibilities to meet KPI

Qualifications

• Requires NATO SECRET clearance and hands-on ICT experience.
• Experience implementing and maintaining ICT end systems in large organizations.
• Strong ability to install, configure, test, and support hardware and software.

Responsibilities

• Install, maintain and repair ICT systems and networks.
• Provide 24/7 on-call support with Level 2 incident handling.
• Troubleshoot end-user issues and document resolutions.
• Configure hardware/software and manage server hosting platforms.
• Develop and refine installation procedures and standards.

Skills

NATO SECRET clearance

IT troubleshooting

Network troubleshooting

Server administration

On-site support

Education

Higher vocational training in ICT

Secondary education with 5+ years experience

Tools

Wireshark

TCP/IP

Firewall configurations

Job description

Academic Key in The Hague is seeking a Principal Technician (ICT Systems) to install, maintain and repair ICT systems on-site. You will provide frontline technical support to end-users, troubleshoot issues, and implement security and reliability measures across the organization.

The role demands hands-on experience with system/software configuration, network management, and continuous improvement of ICT infrastructure, with on-site duties and occasional on-call responsibilities to meet KPI